SOURCE: Taleo Corporation

Taleo Corporation

November 02, 2009 10:49 ET

Taleo Receives Fall 2009 SSPA STAR Award for Service Excellence

Taleo Honored for Service Excellence in Emerging Business Support

DUBLIN, CA--(Marketwire - November 2, 2009) - Taleo (NASDAQ: TLEO), the leading provider of on-demand talent management solutions, today announced it has been honored with a Fall 2009 STAR Award for Service Excellence from the Technology Services Industry Association (TSIA), the services industry's largest and most vibrant association. Taleo received the STAR Award for Service Excellence in Emerging Business Support.

This recognition follows Taleo's "Rated Outstanding" certification for its North America Assisted Customer Support Center -- the first and only talent management provider to receive this accreditation. Now in its 10th year of business, Taleo helps companies of all sizes drive business success by more effectively managing and accelerating the development of their workforce.

"At Taleo, we strive to deliver innovative products, rich domain expertise and superior support to ensure our customers' success in transforming their business through excellent talent management," said Michael Gregoire, Chairman and CEO of Taleo. "Industry recognition such as the STAR award is a reflection of our success in this mission. We are proud of this acknowledgment and of the work of our support team to make this happen."

The Service Excellence in Emerging Business Support category recognizes organizations that provide technical support within emerging businesses for which exemplary customer support is important for company growth and is typically provided with constrained resources. Winners of this award have demonstrated how their technical support effectively maintains their customers' satisfaction and loyalty, and helps drive new business. Since its inception in 1990, the prestigious STAR Awards recognize technology companies who display exceptional leadership, innovation, and commitment in service excellence.

"The STAR Awards are recognized throughout the industry as one of the highest honors for service and support organizations," said Stephen Smith, CFO and CIO for TSIA. "This award acknowledges that Taleo has been honored by its peers for providing world-class support as one of the best in the business."

Taleo was presented with the STAR Award for Service Excellence at the Technology Services World (TSW) conference in Las Vegas. TSW is the preeminent source of learning and peer networking in the services industry and is hosted by TSIA, newly formed from the recently announced merger of AFSMI, SSPA, and TPSA, the three leading professional associations of the services and support industry.

About TSIA

The Technology Services Industry Association (TSIA) is the technology services industry's largest and most vibrant association, encompassing more than 50,000 members from 300 companies in 80 countries. Our ranks include services executives, managers, and professionals from around the globe.

About Taleo

Taleo (NASDAQ: TLEO) is the leader in on demand unified talent management solutions that empower organizations of all sizes to better understand and engage their best talent for improved business performance. More than 4,200 organizations use Taleo for talent acquisition and performance management, including 46 of the Fortune 100 and over 3,500 small and medium sized businesses across 200 countries and territories. Known for its strong configurability and usability, Taleo runs on a world-class infrastructure and offers 99.9% availability. Taleo's Talent Grid harnesses the resources of the Taleo community of customers, candidates, and partners to power the talent needs of companies around the world.

Forward-looking Statements

This release contains forward-looking statements, including statements regarding the results from use of Taleo's solutions. Any forward-looking statements contained in this press release are based upon Taleo's historical performance and its current plans, estimates and expectations and are not a representation that such plans, estimates, or expectations will be achieved. These forward-looking statements represent Taleo's expectations as of the date of this press announcement. Subsequent events may cause these expectations to change, and Taleo disclaims any obligation to update the forward-looking statements in the future. These forward-looking statements are subject to known and unknown risks and uncertainties that may cause actual results to differ materially. Further information on potential factors that could affect actual results is included in Part II, Item 1A of Taleo's Quarterly Report on Form 10-Q for the period ended June 30, 2009, as filed with the SEC on October 27, 2009, and in other reports filed by Taleo with the SEC.

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