SAN FRANCISCO, CA--(Marketwired - Sep 8, 2016) - Today, Talkdesk was named to the first-ever Forbes 2016 Cloud 100, the definitive list of the top 100 private cloud companies in the world. Talkdesk provides next-generation cloud-based contact center solutions, serving over 1,200 customers ranging from Shopify to Box. Since its founding in 2011, the company has scaled significantly in both size and revenue.
"The entire Talkdesk team is excited to be included on this prestigious list," said Talkdesk CEO, Tiago Paiva. "We see a lot of disruption in the call center space due to rising customer expectations and the shift to cloud computing. This award definitively places Talkdesk as one of the most innovative and forward-thinking companies in the rapidly evolving call center software space."
Talkdesk investor and product integration partner, Salesforce, also weighed in on the success. "There is incredible innovation happening in the Salesforce ecosystem and we're delighted to work closely with Talkdesk, a leader in cloud-based contact center solutions, to make our customers even more successful," said John Somorjai, EVP of Corporate Development and Salesforce Ventures at Salesforce.
"Cloud companies are revolutionizing how businesses reach their customers today from digitizing painful old processes to allowing them more time to focus on what they really care about -- what makes their products unique," said Forbes editor of the Cloud 100 list Alex Konrad. "Inclusion in the Forbes 2016 Cloud 100 list recognizes a company for its financial growth and excellence as recognized by customers and peers."
The Forbes 2016 Cloud 100 list profiles the world's top-tier private companies leading the cloud technology revolution, plus twenty rising stars within the field. With advancements in software, cloud security, or platform development, these companies are redefining the future for all industries and sectors.
Forbes data partner Bessemer Venture Partners received hundreds of submissions to identify the standouts in cloud categories that demonstrated strong financials and other exceptional qualitative factors, such as unprecedented customer adoption. A confidential financial health score and qualitative facts were then shared with a panel of more than 20 judges, made up of a who's who of leading public CEOs in the cloud industry, to vote on a ranking.
Talkdesk is a next-generation cloud-based contact center solution that helps you connect with your customers. The easy-to-use interface offers robust functionality with advanced features, comprehensive reporting and seamless integrations with 25+ business tools to empower sales and service teams to have personalized, real-time conversations with customers. Visit https://www.talkdesk.com/ for more information.