SOURCE: Tapin2


November 17, 2015 09:00 ET

Tapin2 Scores a NFL First With the Cincinnati Bengals and Aramark to Offer Mobile Concierge Delivery Service Directly to Fans During the 2015-2016 Season

Aramark and Cincinnati Bengals Partner With Tapin2 to Offer Food and Beverage Directly to Fan Seats With Smart Phone Ordering

LOS ANGELES, CA--(Marketwired - November 17, 2015) - Tapin2, a leading in-venue app that enables fans to purchase merchandise directly from their smart phones, today announced a National Football League (NFL) first by partnering with Aramark at the Paul Brown Stadium, home to the Cincinnati Bengals -- to deliver food and beverage to over 8000 club seats during the 2015-2016 NFL Season.

Tapin2 replaced an outdated micros handheld order taking system with a more advanced and seamless cloud-based technology platform which is far easier to launch and more affordable to install than its competition. In addition, Tapin2 uses automated text messages and emails to remind fans of special offers and last call to maximize their game day while increasing revenues for the team.

After a historic undefeated start of the 2015-2016 NFL season and fan satisfaction survey, both Aramark and the Bengals are excited to activate mobile technologies to simultaneously drive revenue and enhance fans' in-game experience.

"We are excited to announce our partnership with Aramark and the Cincinnati Bengals to offer their fans in-seat food and beverage service to enhance their fan experience," said Jordan Syms, Tapin2 President and COO. "Today's fans expect a true VIP experience and we've been exceeding that promise to the Bengals community this season and look forward to continued success with the Bengals and other Aramark venues."

Recent fan-based survey results revealed the impact of Tapin2's mobile in-seat ordering technology and is a testament to why more sports teams are adopting mobile fan engagement tools like Tapin2:

  • 97% positive fan feedback stating they had a good experience with the Tapin2 in-seat mobile ordering based on surveys administered after each order
  • Fans are getting their food and beverage deliveries in under 5 minutes on average
  • Bengals fans are spending over $25 an order and averaging over 2 orders per game.

This is the second venue, in addition to the Quicken Loans Arena in Cleveland, Ohio, where Aramark is partnering with Tapin2 to deliver food and beverages to fans, resulting in an increase of revenues for the venue and concessionaire while providing seamless in-seat ordering that keeps fans in the game with the on-demand convenience they are accustomed to.

In addition, the cloud-based Tapin2 Software as a Service (SaaS) system is affordable and can be launched in less than 30 days. The enterprise-grade technology can integrate directly into a business' existing Point of Sale or reporting systems, scaling rapidly from serving 1 seat to 100,000 seats as well as from 1 stadium to 100+ stadiums.

About Tapin2
Tapin2 transforms the fan experience at live events through real-time, data-driven tools designed to help venue operators connect guests to everything a venue has to offer. Tapin2 enables in-seat ordering of concessions, merchandise and promotions from a fans' mobile devices. Tapin2 turns any device into a personal POS to maximize a fan's live event experience. For more information, please go to

Contact Information