SOURCE: QuorumLabs


April 12, 2012 09:15 ET

Tax Season Reminds Businesses to Avoid Perils of System Downtime

QuorumLabs® onQ™ Solution Gets Businesses Up and Running Minutes After an Outage

FREMONT, CA--(Marketwire - Apr 12, 2012) - This week, certified public accountants (CPAs) and tax-preparation firms all over the country are racing against the clock to meet income tax deadlines for their clients. Tax professionals have already filed more than 50 million returns this year [1]. Now in their busiest workweek of the year, tax firms cannot afford any interruptions to their business operations, especially those caused by IT system failures, which can result in hours of downtime and the loss of business-critical tax preparation applications.

"Keeping our network and server running smoothly is very important to us," said Marvin Rubio, IT manager of Fenner, Melstrom & Dooling (FMD), PLC, an accounting and financial consulting firm based in Birmingham, Michigan. "We used to utilize tape backup, and if a server went down with our previous system, it could have taken up to three days to bring it back online. That would have caused a grave interruption to the service that we provide our clients. Now we use the QuorumLabs® onQ™ recovery solution, and we can be back up in minutes."

Businesses Can't Afford Downtime

If systems don't recover in time, downtime and the loss of mission-critical applications and servers can become disastrous. Fifty percent of companies have had their reputations damaged to some extent by IT outages [2]. In terms of revenue, downtime costs a company an average of $150,000 per year. The average company experiences 14 hours of IT downtime per year [3]. Despite these worrisome statistics, 28 percent of companies haven't tested their backup plans, and more than three-quarters have found tape backup failures.

"Otherwise innocuous events, like a misconfiguration or power outage, become catastrophes during high-volume times like tax season," said Larry Lang, CEO of QuorumLabs, the leading provider of hybrid cloud recovery systems for small to mid-sized companies. "Today's businesses need a mission-critical solution that protects and recovers working applications quickly. In high-pressure situations where lost minutes mean lost customers, the QuorumLabs onQ solution's ability to quickly recover servers, applications and other key systems can literally save days of downtime. Add to that the ability to test recovery plans daily with our solution, something you can't do with most tape or even pure cloud solutions, and companies can save thousands, if not millions of dollars."

Downtime and System Loss are Avoidable

Most or all unplanned outages can be avoided, and the most common way to avoid downtime is to invest in better equipment, according to the National Survey on Data Outages [4]. The onQ solution, a one-click disaster recovery solution, enables users to run up-to-date virtual copies of their protected servers within minutes of a disaster. Instead of facing downtime as they restore all their systems, enterprises can access all of their operating systems, applications, servers and sites through onQ's virtual-machine server clones.

"After adopting the onQ recovery system, we're able to seamlessly test the backups daily and check that all of our data is current. Also, we don't have to change and organize backup tapes every day," said Rubio. "In a worst-case scenario, if we have a disaster situation that destroys a server, the onQ appliance would provide us with time to rebuild our server if needed. The onQ solution can get our applications up and running within a matter of minutes and we do not have to stop the clock on our business."

To learn more about how QuorumLabs' disaster recovery solution benefits small to mid-sized businesses, please visit:

About QuorumLabs

QuorumLabs develops innovative technologies and products that provide high availability and instant recovery of critical business systems for small to mid-sized companies. Easily deployed within an hour, QuorumLabs' turnkey solutions allow businesses to routinely and automatically test their recovery plan and recover failed systems with a single click. QuorumLabs is located in Fremont, California. Visit us at

QuorumLabs, onQ, One-Click Recovery, and the QuorumLabs logo are trademarks or registered trademarks of QuorumLabs, Inc. in the United States and other countries.

[1] Internal Revenue Service, "Filing Season Statistics for Week Ending March 30, 2012." (,,id=256395,00.html)

[2] CA Technologies, "The Avoidable Cost of Downtime: Phase 2," May 2011. (

[3] CA Technologies, "The Avoidable Cost of Downtime: Phase 1," November 2010. (

[4] Ponemon Institute, "National Survey on Data Center Loss," 30 September 2010. (

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