Canada Revenue Agency

Canada Revenue Agency

September 01, 2011 09:00 ET

Taxpayer Relief Measures Available to Canadians Affected by Natural Disasters

OTTAWA, ONTARIO--(Marketwire - Sept. 1, 2011) - The Honourable Gail Shea, Minister of National Revenue, would like all Canadians who were affected by the recent tornado in Goderich or were impacted by Hurricane Irene to know that the Canada Revenue Agency (CRA) has taxpayer relief provisions available to them if they are unable to meet their tax obligations because of these natural disasters.

"My sincere sympathy goes out to the people of Goderich who were harmed by the devastating tornado that swept through the city on August 21st. I also deeply sympathize with all of those Canadians whose lives have been disturbed by Hurricane Irene. I know that your first concern is to begin to re-build your lives, and in some cases, your homes and your businesses too."

"I would like you to know that you have one less thing to worry about right now," added Minister Shea. "If you cannot meet your tax obligations due to a natural disaster, you can be given special consideration by the Canada Revenue Agency."

The CRA has taxpayer relief provisions in place that use a balanced approach to help taxpayers to resolve tax issues that arise through no fault of their own. Under these provisions, any taxpayer can apply to the CRA to have interest and/or penalties waived or cancelled in situations where they are unable to file a tax return and/or make a payment on time due to a natural disaster or other extraordinary circumstances beyond their control. Taxpayers should submit their request in writing using form RC4288, Request for Taxpayer Relief. The CRA will consider these requests on a case-by-case basis.

Affected taxpayers who have questions or concerns about the CRA's taxpayer relief provisions can access additional information on the CRA website at or they can call the CRA at 1-800-959-8281. Business owners and self-employed individuals can call the CRA at 1-800-959-5525.


National Revenue Minister Gail Shea would like all Canadians who have been affected by catastrophic weather conditions to know that the Canada Revenue Agency has taxpayer relief provisions available to those who can't meet their tax obligations due to the effects of circumstances beyond their control.

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Contact Information

    Nancy Bishay
    Director of Communications
    Office of the Minister of National Revenue

    Noel Carisse
    Media Relations
    Canada Revenue Agency