SOURCE: Technology Services Industry Association (TSIA)

Technology Services Industry Association

SOURCE: Technology Services World

TSW 2015 Service Transformations

October 15, 2015 03:00 ET

Technology Industry's Top Solutions Providers to Participate at TSW 2015 Service Transformations Conference

World-Class Solutions Providers Showcased at Premier Technology Services Event

SAN DIEGO, CA--(Marketwired - October 15, 2015) - The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, will bring the world's top services industry experts together under one roof at the Technology Services World (TSW) 2015 Service Transformations conference, being held at the ARIA Resort & Casino, October 19-21. TSW is the premier source of peer learning, networking, and idea sharing within the technology services sector.

Services experts from around the world will come together to learn how to prepare their organizations for what lies ahead in technology services. At TSW 2015 Service Transformations, presenters will share insights and lessons learned on their paths to organizational and professional success. Industry practitioners and thought leaders from pacesetting organizations will provide powerful insights and practical guidance in sessions that follow the conference theme of "Growing Customers Successfully."

The solutions providers that are exhibiting in this year's TSW | EXPO cover a broad range of applications and services that organizations can leverage to take their services operations to the next level of performance. The partial roster of exhibiting companies includes ANCILE Solutions, Changepoint, LogMeIn, NetSuite, PwC, ServiceSource, Sutherland Global Services, Sykes Enterprises, and Transversal.

Eleven customers of the exhibiting companies will be delivering case study sessions highlighting the collaboration between service practitioners and their providers, and will be featured in the "Services Technology Advantage Case Study" track on Tuesday, October 20 beginning at 9:45 AM. At these sessions, attendees can expect to learn first-hand experiences of how the exhibiting solutions providers have helped their customers overcome their top service business challenges.

Also taking place on Tuesday, October 20, are the "TSW | EXPO Theater Breakout Sessions." These sessions provide TSIA partners with the opportunity to present their offerings, giving attendees an in-depth look into today's hottest products and services in a group setting conducive to Q&A and application-specific scenarios. This year's featured presenters are:, ServiceSource, and Sykes with co-presenter Sony Computer Entertainment.

"We are thrilled to bring attention to the recent accomplishments and innovations of the organizations participating in this year's EXPO," said John Ragsdale, vice president of technology and social research for TSIA. "Their solutions define the cutting edge in technology services, and we look forward to sharing and networking with these world-class providers."

From CRM solutions to call center monitoring, remote support/diagnostics to agent scheduling, knowledge management systems to PSA tools, and much more, the TSW | EXPO delivers the industry's most innovative solutions that help services organizations to thrive. More information on TSW 2015 Service Transformations can be found at The full list of exhibitors who will be present at TSW | EXPO can be found at

About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and mid-size businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology. TSIA's editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at, follow us on Twitter @TSIACommunity, or connect with us on LinkedIn and Google+.

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