SOURCE: Tekelec


September 02, 2010 10:00 ET

Tekelec to Discuss Customer Experience and Personalization of Mobile Data Services at OSS/BSS World Summit

MORRISVILLE, NC--(Marketwire - September 2, 2010) -  Tekelec (NASDAQ: TKLC), the broadband data management company, will participate in the OSS/BSS World Summit, held September 8-9 in London, as a presenter and gold sponsor. Michael Heffner, director of product management, will present "Ensuring Customer Experience for Mobile Data Services," on Thursday, September 9 at 3 p.m. 

Heffner will address how operators can use session and policy management, subscriber data management and performance intelligence to create a successful customer experience. He will also provide use cases that show how operators can capitalize on real-time network and service intelligence combined with subscriber data to support new business models.

Heffner is responsible for driving the future growth of Tekelec's Performance Intelligence products. He brings more than 15 years of telecommunications experience serving in various roles ranging from research and development, systems engineering, consulting and product management.

Tekelec's Performance Intelligence Center (PIC) provides the tools service providers need to capture network and service traffic data and convert it into useful business intelligence. Tekelec's Performance Intelligence portfolio supports critical functions for troubleshooting network and service issues, managing the impact of traffic growth on the network, and tracking the performance of high value services and customers -- such as roamers and VIP subscribers. The Performance Intelligence Center includes a comprehensive array of key performance indicator (KPI)-based service management capabilities that provide reliable real-time or historical information based on network traffic. For more information, Tekelec's Performance Intelligence Center brief is available for free download.

About Tekelec
Tekelec, the broadband data management company, enables billions of people and devices to surf, talk, and text. Our solutions allow service providers to give consumers a consistent and tailored broadband experience. We handle network complexity with a portfolio that manages and capitalizes on the exponential growth in data applications and traffic. Tekelec has more than 25 offices around the world serving customers in more than 100 countries.

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