SOURCE: Monolith Software

July 08, 2008 08:00 ET

Telecom Cooperative Chooses Monolith Software to Drive Their NOC

Pioneer Telephone Cooperative Builds out Their NOC With Monolith Software Solution

ST. CHARLES, IL--(Marketwire - July 8, 2008) - Monolith Software, delivering next generation monitoring for operations, today announced Pioneer Telephone Cooperative (Pioneer) in Kingfisher, Oklahoma selected Monolith Software as the service assurance platform for its OSS platform. Monolith was purchased to ensure that its service delivery network operates at peak levels. Pioneer, a provider of digital TV, telephony services, high-speed internet, wireless, paging, security /AV systems, and business connectivity services, chose Monolith Software due to its industry leading features, ability to implement quickly, and its attractive pricing model.

Prior to Monolith, Pioneer utilized HP OpenView to monitor a subset of their service delivery infrastructure. The driver for Pioneer's OSS Project was to build a forward looking system capable of delivering alarm & surveillance management, event management, monitoring of operational metrics and Service Level Agreements, tracking of availability and performance management, and the ability to monitor new applications and services such as IP video as they are rolled out. Pioneer recently rolled out a new Cisco based optical infrastructure. A key driver was to make sure this new leading edge infrastructure was proactively being monitored.

Pioneer followed a very disciplined approach for selecting the right vendor to meet their needs. The first step was to research companies in the industry that provided solutions with the advanced functionality that they were looking for. Pioneer then issued an RFP to six different software vendors. Pioneer reviewed the responses and narrowed the vendors to a select group to present their capabilities. After a highly successful live demo, an on-site meeting with the Pioneer team in Kingfisher, substantial follow-up Q&A and due diligence, Pioneer ultimately chose Monolith Software.

Pioneer's objective was to deploy the new OSS software solution in conjunction with construction of their new Network Operations Center. "We looked extensively to find the best solution on the market to meet our needs. Monolith offered the most functionality, a superior interface, and was able to deliver their solution over the course of a six week project. This not only met our deadlines, but was significantly faster to deploy than the time frames quoted by Monolith's competitors," said Lloyd Green, Director of Central Office Engineering.

"We are pleased to have Pioneer as a new customer of ours. Their needs and our ability to meet them are very well aligned. We look forward to a strong ongoing partner based relationship with the Pioneer team," said Jeff Parker, President, Monolith Software. "Pioneer is another example of Monolith's excellent fit for Service Provider organizations. We offer time to value and a return on investment that is vastly superior to that of our competitors."

About Monolith Software

Monolith delivers next generation monitoring for Operations. The company was founded in 2002 by IT industry veterans Jeff Parker and Shawn Ennis. The principals have a combined experience of over 35 years working for top tier organizations such as Cisco, Siemens, Motorola, Windward Consulting, ITC Deltacom, and Netigy. Enterprise Technology Management is Monolith's sole focus. Monolith changes the way companies view technology management solutions, and is a recognized industry leader. To learn more, please visit

Pioneer Telephone is a multi-service communications company with more than 140,000 total customers/members in 30 Oklahoma counties. Serving customers since 1953, Pioneer is the fourth largest telephone cooperative in the United States. Pioneer provides an array of communications products and services, including Local Telephone Service, Digital TV, Cellular, High-Speed Internet, Long Distance, Paging, Security Systems, Business Solutions, Maintenance and Directory Advertisement. More information is available at

Contact Information

  • Media Contact:
    Ann Norman
    Norman Communications
    Email Contact

    For more information:
    Jeff Parker
    Monolith Software, LLC
    +1 312-506-8809
    Email Contact

    Cindy Gore
    Public Relations Specialist
    Pioneer Telephone Cooperative, Inc.
    Email Contact