SOURCE: TeleCommunication Systems, Inc.

TeleCommunication Systems, Inc.

October 06, 2010 07:00 ET

TeleCommunication Systems Announces Enhanced Feature Set for TCS Workforce Locator™

Workforce Management Solution Improves Visibility and Productivity of an Organization's Field Workers Through Location Tracking, Reporting and Search Capabilities

ANNAPOLIS, MD and SAN FRANCISCO, CA--(Marketwire - October 6, 2010) -  CTIA Booth # 309 -- TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS), a world leader in highly reliable and secure mobile communication technology, today announced significant enhancements to its leading mobile resource management (MRM) solution. TCS Workforce Locator™ is a web-based location application that heightens an organization's visibility into its mobile workforce, thereby increasing productivity. Using this economical and easy-to-use MRM solution, which is proven and tested through tier-1 U.S. carrier experience, decision makers can employ mobile location technology to efficiently manage mobile teams.

Delivered to enterprise users by wireless providers, TCS Workforce Locator gives organizations the ability to locate field workers in real time, communicate with them via text messaging, and direct their mobile workforce and resources in order to lower customer response times and save valuable resources.

This release of TCS Workforce Locator introduces several advanced features:

  • Tracking Scheduler allows organizations to schedule tracking to automatically run over multiple days without logging in each day.

  • Reporting Scheduler keeps management informed about workforce whereabouts via location reports sent automatically via email.

  • Local Search gives mobile workers the ability to find businesses and customer locations using a leading hyper-local search engine.

  • Delegated Admin Role enables the primary account administrator to allow one or more managers full access to the service.

With the enhanced functionality, subscribed organizations enjoy a wider array of benefits as well:

  • Locate workers either by address on a web-based display with satellite, birds-eye or standard map views.

  • Send messages to individuals, groups, or entire teams.

  • Give workers directions to the next job or back to the office from their current location.

  • Create custom locations such as office or customer locations for easy dispatch.

  • Find points of interest near the worker's current location (e.g., nearest gas station, ATM, restaurant).

"More organizations today manage a mobile workforce and they need ready access to their employees in order to efficiently run their operations," said Drew Morin, senior vice president and chief technology officer for TCS. "Businesses are clearly demanding solutions for managing their mobile assets; TCS' Workforce Locator enables organizations to do just that by automatically locating remote workers, communicating with them efficiently, and dispatching them using the industry's most up-to-date location data."

TCS offers this white-label solution to wireless carriers, who deliver it to its business subscribers. Reliable, scalable, and secure, TCS Workforce Locator works with all major wireless network technologies, including 2G, 3G, and WiMAX/LTE for CDMA and GSM solutions. Morin adds, "It's easy for carriers to implement because, as a standards-based solution, it offers seamless integration with existing infrastructure and is simple to manage. It fills a market demand which makes it easy to sell. Finally, with no software to install and an intuitive interface for the business subscribers, we've made it simple for carriers to support."

As pioneers of the world's first wireless location platform, TCS offers a world-class LBS portfolio that includes branded and private-label applications, infrastructure, mapping, and content for leading consumer brands, content providers, voice service providers and more than 40 mobile operators worldwide. Offering 99.999% reliability, TCS leads the industry in deployed mobile applications. For more information on LBS offerings, go to

About TeleCommunication Systems, Inc.
TeleCommunication Systems, Inc. (TCS) (NASDAQ: TSYS) is a world leader in highly reliable and secure mobile communication technology. TCS infrastructure forms the foundation for market leading solutions in E9-1-1, text messaging, commercial location and deployable wireless communications. TCS is at the forefront of new mobile cloud computing services providing wireless applications for navigation, hyper-local search, asset tracking, social applications and telematics. Millions of consumers around the world use TCS wireless apps as a fundamental part of their daily lives. Government agencies utilize TCS' cyber security expertise and professional services. Headquartered in Annapolis, MD, TCS maintains technical, service and sales offices around the world. To learn more about emerging and innovative wireless technologies, visit

Except for the historical information contained herein, this news release contains forward-looking statements as defined within Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. These statements are subject to risks and uncertainties and are based upon TCS' current expectations and assumptions that if incorrect would cause actual results to differ materially from those anticipated. Risks include without limitation those detailed from time to time in the Company's SEC reports, including the reports on Form 10-K for the year ended December 31, 2009 and Form 10-Q for the quarter ended June 30, 2010.

Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The Company undertakes no obligation to update or revise the information in this press release, whether as a result of new information, future events or circumstances, or otherwise.

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