June 15, 2005 20:00 ET

Telekom Malaysia Deploys IP Unity's Mereon™ Media Server and Voice Messaging in Nationwide Home Prepaid Services Rollout

SINGAPORE -- (MARKET WIRE) -- June 15, 2005 -- COMMUNICASIA 2005 -- Telekom Malaysia, the incumbent fixed-line carrier in Malaysia, has now deployed Mereon Media Servers from IP Unity, a leader in carrier-grade media servers, application servers and real-time multimedia applications for IP and TDM networks. Mereon Media Servers are powering Telekom Malaysia's nationwide rollout of IP-based "Home Prepaid Services" to residential account-based subscribers, targeted to serve a majority of the carrier's four million fixed-line users.

Publicly held Telekom Malaysia Bhd. (TLMM.KL) is Malaysia's leading telecommunications service provider, providing access services and innovative features to both residential and commercial subscribers. The carrier undertook an aggressive goal to migrate from its TDM-based network to an IP service delivery network during 2005, so that it could deliver more prepaid connectivity and enhanced services to more users, as quickly and cost-effectively as possible. Prepaid services are very popular among mobile consumers and temporary users. Telekom Malaysia wished to expand this service delivery option to its fixed-line, residential customers as well.

Telekom Malaysia specified a highly scalable, carrier-class media server to handle the one million busy hour call attempts (BHCA) volumes anticipated during its migration. The carrier also required the media server to eventually interoperate with four different vendors' already-deployed network elements and the new prepaid platform being implemented. Furthermore, Telekom Malaysia's business objectives and competitive goals called for the introduction of numerous additional IP services and feature sets in the coming months; therefore, the carrier needed to build a multiservice infrastructure to support as many applications as possible.

"We selected IP Unity's Mereon Media Server solution because it is highly renowned in the industry and is the platform that meets our stringent requirements," stated Mr. Shahruddin Salehuddin, Vice President, Product Marketing for Telekom Malaysia. "The Mereon Media Server functions are robust and highly scalable to meet our very high projected call volumes, and they interoperate with our existing vendors."

The carrier has developed numerous new offerings for its diverse and demanding subscriber base, including a prepaid service which allows up to ten users to share a single access line. This offering has proven useful and popular among tens of thousands of temporary and immigrant workers within Malaysia, who need the messaging features but cannot afford an individual access line on a permanent basis. Such new features are helping Telekom Malaysia build its fixed-line subscriber base, grow ARPU, manage credit risk and avoid losing subscribers to prepaid mobile competitors. The carrier plans to expand its prepaid packages and to add many prepaid features such as messaging and conferencing.

"It is impressive to see Telekom Malaysia rapidly develop creative and customized service offerings for its diverse subscribers," said IP Unity CEO and Chair Dr. Arun Sobti. "The Fixed-Line Services Division has carefully assessed user needs like service convenience, individual feature appeal and adoption trends. They have engineered new enhanced services that are competitively superior, and paid close attention to scaling them for millions of users. These are critical success factors for any incumbent and Telekom Malaysia is prepared to deliver on them at a high level of excellence."

IP Unity's Mereon Media Servers and Mereon Application Servers have been deployed in 30 countries for messaging, conferencing, IVR, announcements, prepaid and debit enhanced services. IP Unity has been selected for large educational campus, government agency and very large-scale carrier service rollouts by leading RBOCs and high-growth international wireless, wireline and incumbent cable operators.

About Telekom Malaysia

Telekom Malaysia™, a leading regional information and communications group, offers a comprehensive range of communication services and solutions in fixed-line, mobile, data and broadband.

As one of the largest listed companies on Bursa Malaysia with an operating revenue of more than RM13 billion in 2003, Telekom Malaysia is driven to deliver value to its stakeholders in a highly competitive environment. The Group places emphasis on continuing customer service quality enhancements and innovations. Currently, with investments and operations in 12 countries around Asia and globally, Telekom Malaysia is focused on sustainable growth in both the local and international markets.

For further information on Telekom Malaysia, visit

About IP Unity

IP Unity is the leader in delivering carrier-grade media servers, application servers and real-time multimedia applications over IP and TDM Networks. The company's open and modular Mereon™ solutions enable service providers to rapidly deploy services ranging from simple media enabled information services to complex multi-modal personal communications. IP Unity solutions feature carrier-class reliability and scalability, intelligent resource management and ease of customization, resulting in optimal total cost of ownership. IP Unity is the only company to have its comprehensive multiservice solutions deployed across traditional and all-IP broadband, wireless and wireline networks around the world. For more information, go to or call 408-582-1100.

Mereon is a trademark of IP Unity.

Contact Information

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