SOURCE: TELEPERFORMANCE

May 20, 2008 12:28 ET

Teleperformance - Financial Meeting to be held on May 21, 2008

PARIS--(Marketwire - May 20, 2008) - Teleperformance - Financial Meeting to be held on May 21, 2008

2007: Strong Growth Rate and Improved Profitability Ratios

2008: Annual objectives revised upwards

. Revenues:

- Based on published data: + 9.5%

- On a comparable basis*: + 7.5%

. Net Profit, Group Share: + 17%

*excluding foreign exchange and scope of consolidation effects

2007: Strong Growth Rate in Business Volumes and Improved Profitability Ratios

¸ Financial data

+-------------------------+----------+----------+--------+
|Condensed Consolidated   |12/31/2007|12/31/2006|Increase|
|Data                     |          |          |        |
+-------------------------+----------+----------+--------+
|In millions of euros     |          |          |        |
+-------------------------+----------+----------+--------+
|Revenues                 |   1,593.8|   1,385.2|  +15.1%|
+-------------------------+----------+----------+--------+
|Net Operating Profit     |     159.3|     131.3|  +21.3%|
+-------------------------+----------+----------+--------+
|Operating Margin Rate    |       10%|      9.5%|        |
+-------------------------+----------+----------+--------+
|Net Profit               |     101.4|      74.1|  +36.8%|
+-------------------------+----------+----------+--------+
|Net Profit, Group Share  |      98.3|      70.9|  +38.6%|
+-------------------------+----------+----------+--------+
|Internally generated     |     177.0|     142.2|  +38.5%|
|funds from operations    |          |          |        |
+-------------------------+----------+----------+--------+
|Net Cash Assets / Net    |     132.4|     128.0|        |
|Financial Indebtedness   |          |          |        |
+-------------------------+----------+----------+--------+
. The Group's consolidated revenues, based on published data, amounted to EUR 1,593.8 million, increasing by 15.1%.

On a comparable basis (excluding foreign exchange and scope of consolidation effects), the Teleperformance Group recorded an annual organic growth rate of 8.5%. Such increase was generated throughout the network as follows:

- NAFTA region: + 12.0%

- Europe: + 8.1%

- ROW: + 2.8%

. The Group's Net Operating Profit amounted to EUR 159.3 million, an increase of over 21% compared to 2006, exceeding the growth rate in revenues.

The Operating Margin Rate (*) increased in accordance with the objectives initially set out. The Group recorded a 10% rate in 2007, versus 9.5% in 2006 and 8.9% in 2005.

. The Net Profit, Group Share, amounted to EUR 98.3 million, versus EUR 70.9 million at December 31, 2006, representing an increase of 38%.

Net diluted earnings per share amounted to EUR 1.75.

. The Group's financial position was particularly strong:

- In 2007, internally generated funds from operations amounted to EUR 177 million, versus EUR 142.2 million in 2006.

- At December 31, 2007, the Teleperformance Group benefited from a positive net cash flow of EUR 132.4 million, versus EUR 128 million in 2006.

(*) Net Operating Profit / Revenues

¸ Operating Activities

In terms of sales and positioning strategy, 2007 was a year of sustained business development for Teleperformance.

Such growth had an incidence at different levels:

. An unmatched worldwide presence as the world's leading provider of CRM solutions with the largest footprint in this industry (operating in 45 countries), which may be described as follows :

Revenues %

- EMEA region 52%

- North America 38%

- Rest of the World 10%

The amount of revenues generated through international clients (operating in several countries) has strongly increased and stood for 54.2% of the Group's 2007 revenues.

. A suite of fully integrated service solutions designed to create customer value and optimize clients' business economic models

- Onshore solutions

- Nearshore solutions

- Offshore solutions

- Automation and Homeshore solutions

. An added value based on:

- Human Capital Resource Management, which is our main source of added value

- Information and Technology, combining innovation et security practices

- Operational processes, through the implementation of operational procedures and standards

. A complete service offer dedicated to the Customer Relationship chain

Revenues %

- Customer Care: 49%

- Technical Assistance: 22%

- Customer Acquisition: 21%

- Debt Collection: 4%

- Other: 4%

. Inbound-oriented operations now representing 71% of the Group's overall operations

. A very diversified client base

Revenues %

- Top client 9.7%

- Top 5 27.9%

- Top 10 38.1%

- Top 50 69.7%

- Top 100 79.9%

. An increasingly diversified client portfolio: the Group has strengthened its presence in the IT (+3%) and Energy/Utilities (+2%) sectors.

Revenues %

- Telcos 39.8%

- ISPs 13.3%

- Financial Services 10.6%

- IT / Media 10.6%

- Insurance 6.1%

- Public Services 3.5%

- Consumer Electronics 3.2%

- Energy/Utilities 2.6%

- Other 10.3%

. The clear leader in security practices

Market analysts Frost & Sullivan presented Teleperformance with the 2008 North American Contact Center Outsourcing Industry Innovation & Advancement of the Year Award. This Award is in recognition of Teleperformance's solid IT security foundation (network, applications and desktops) and industry-leading security organization, which includes Payment Card Industry (PCI) certification and the use of information security best practices as part of an ongoing commitment to excellence in serving clients in this vital area.

2008: Objectives revised upwards

¸ 1st Quarter 2008: A very sustained business activity, exceeding the annual objective

. The Teleperformance Group's consolidated revenues for the 1st quarter 2008, based on published data, amounted to EUR 411.7 million, an increase of +22.4% compared to the 1st quarter 2007. Revenues have been strongly impacted by the rise of the Euro against most currencies and in particular the US Dollar and the Pound Sterling.

If not considering the foreign exchange effect, the Group's revenues increased by 30.1%.

Excluding foreign exchange and scope of consolidation effects, the Group achieved a 8.5% organic growth rate throughout the network, despite the negative base effect related to the termination of the Brazil Telecom contract at the end of November 2007.

. Key highlights in the 1st quarter 2008:

- Strong business development in the US

The Group's business activity was still very sustained across the NAFTA region in the 1st quarter 2008 despite a more uncertain economic environment. In this region, the organic growth rate was 17.8%, which is comparable to that recorded in the 4th quarter 2007.

This significant growth can be explained by the Group's strong business development in North America.

Early 2008, the US subsidiary Teleperformance USA signed a series of 5 multi-year contracts with major US companies operating in the IT, media and healthcare industries.

In addition, in the 1st quarter, TP USA also successfully completed its negotiations with its major client. These negotiations ended up with the extension of the contract binding on both companies for a further 3-year period.

- Management Reorganization

Further to Christophe Allard's resignation, Jacques Berrebi was unanimously appointed Chairman of the Board of Directors by the Supervisory Board chaired by Daniel Julien.

It was also decided that the overall operational management would be grouped under the same management entity that is Teleperformance Group Inc., a fully-owned US subsidiary whose Chairman and CEO are respectively Jacques Berrebi and Daniel Julien.

Such reorganization will contribute to a better coordination to assist and lead the whole network to make major decisions for consistent global business development, IT choices and operational process implementation.

- Sale of non-core operations

In January, the Teleperformance Group sold all its interests in its last two subsidiaries in the Marketing Services Division. Both companies were deconsolidated as of January 1, 2008. In 2007, they achieved EUR 8 million annual revenues.

This sale was the last step in a series of transactions that were part of the policy initiated in 2003 aiming at the Group's total disinvestment from Marketing Services operations in order to refocus on its core business: the Contact Center operations.

¸ 2008 Objectives:

Our objectives are as follows:

- . For the 1st Semester 2008:

Based on EUR 1 < > = US$1.53

- Revenues:

+ 15%, based on published data

+ 8.5%, on a comparable basis (excl. foreign exch. and scope of consolidation effects)

Close to EUR 850 million

- Net Operating Profit(*): exceeding 10% of the revenues

Included between EUR 85 and EUR 87 million

- Net Profit, Group Share(*): + 22% compared to 2007 Included between EUR 55 and EUR 57 million.

. For 2008

Based on EUR 1 < > = US$1.55

- Revenues:

+ 9.5%, based on published data

+ 7.5%, on a comparable basis (excl. foreign exch. & scope of consolidation effects)

Included between EUR 1,740 and EUR 1,750 million

- Net Operating Profit(*): 10.4% of revenues

Close to EUR 182 million (10% in 2007)

- Net Profit, Group Share(*): + 17% compared to 2007

Close to EUR 115 million.

- Net diluted earnings per share: EUR 2.02 vs EUR 1.75

To be noted that the objectives for 2008 have been updated based on a EUR 1 < > = US$1.55 exchange rate, versus the previous objectives that had been defined based on a US$1.47 exchange rate. Based on published data, this represents a negative impact of EUR 25 million on consolidated revenues.

(*) including the allocation of bonus shares and extraordinary items

¸ Payment of a dividend of EUR 0.44 per share

During the Combined General Meeting on June 3, 2008, shareholders shall decide upon a dividend of EUR 0.44 per share (+19%), which payment date will be June 9, 2008.

¸ Next publications

Ordinary General Meeting: June 3, 2008

2nd Quarter Revenues: August 6, 2008.

About Teleperformance

Teleperformance (NYSE Euronext: FR 0000051807), the world's leading provider of outsourced CRM and contact center services, has been serving companies around the world rolling out customer acquisition, customer care, technical support and debt collection programs on their behalf. In 2007, the Teleperformance Group achieved EUR 1.593 billion revenues (US$2.182 billion - exchange rate at December 31, 2007: EUR 1 < > = US$1.37).

The Group operates nearly 75,000 computerized workstations, with more than 83,000 employees (Full-Time Equivalents) across 281 contact centers in 45 countries and conducts programs in 66 different languages and dialects on behalf of major international companies operating in various industries.

Contacts

For more information, visit: www.teleperformance.com.

Teleperformance

Michel Peschard, Finance Managing Director, Board Member

+33-1.55.76.40.80

info@teleperformance.com

VIVACTIS Public Relations

Houney Touré Valogne

+33-1 46 67 63 55

+33-6 10 80 72 96

LT Value - Investors Relations and Corporate Communication

Nancy Levain

+33-1 44 50 39 30

nancy.levain@ltvalue.com

+33-6 72 28 91 44

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