July 11, 2016 10:00 ET

Teleperformance Launches Fourth Site in Florida

Expands US Presence to 33 Sites Nationwide, Enhances Domestic Options

SALT LAKE CITY, UT--(Marketwired - July 11, 2016) - Teleperformance, the global leader in outsourced omnichannel customer experience management, announced that it will be opening a nearly 30,000 square foot contact center in Panama City, FL at 200 Richard Jackson Blvd. The facility will bring more than 300 jobs to the Emerald Coast, with the first employees taking calls in early July.

"We are proud to continue our company's growth and expansion in Florida with our newest site in Panama City," said Brian Johnson, CEO of Teleperformance U.S.A. "It is exciting to continue our domestic growth across the U.S. with our fourth location in the state. Florida has been a great home for Teleperformance, and we are proud to open our doors in the Panhandle, with our newest site in the booming, cosmopolitan Panama City area."

Teleperformance currently operates 33 sites across the country, with around 25,000 employees in the U.S. through its contact center sites and work-at-home programs. Globally, the company has presence in 65 countries and more than 190,000 employees. It is the largest outsourced customer experience provider in the world, and was recently recognized as a 2016 Top 100 Global Outsourcing Service Provider by the International Association of Outsourcing Professionals® (IAOP).

"Panama City offers Teleperformance an ideal location along a beautiful coast, with a tight-knit community, and a talented, diverse workforce," said Johnson. "The strength of this community, and the unique advantages it offers to local businesses made this area particularly attractive to us. We also admire the city's motto 'dedicated to excellence… people serving people,' which aligns with our core values at Teleperformance."

Employees will provide high-level customer care to Fortune 500 companies. New available positions require strong customer service and problem solving skills focused on providing a great service experience. Contact center positions available at the new Teleperformance facility include, but are not limited to, Customer Service Representatives, Trainers, Quality Assurance personnel, and various leadership and client management positions. Those interested in applying for a position may do so at


Teleperformance, the worldwide leader in outsourced omnichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2015, it reported consolidated revenue of EUR3.4 billion ($3.7 million, based on EUR1 = $1.11).

The Group operates 147,000 computerized workstations, with close to 190,000 employees across around 311 contact centers in 65 countries and serving more than 160 markets. It manages programs in 75 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: STOXX 600, SBF 120, Next 150, CAC Mid 60 and CAC Support Services. They also have been included in the Euronext Vigeo Eurozone 120 index since December 2015, with regard to the Group's performance in corporate responsibility.

Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

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