SOURCE: Teleperformance USA and Canada

Teleperformance USA and Canada

December 01, 2014 08:00 ET

Teleperformance USA Is Recognized by the 2014 Aon Hewitt Best Employers™ Program

Global Program Evaluates Employee Opinions to Measure Engagement, Leadership, Performance Culture and Employer Brand

SALT LAKE CITY, UT--(Marketwired - December 01, 2014) - Teleperformance, the global leader in outsourced multichannel customer experience management, today announced that its operations in the United States have been certified by Aon Hewitt, the global talent, retirement and health solutions business of Aon plc (NYSE: AON), in its Aon Hewitt Best Employers program. With newly launched global methodology, the Aon Hewitt Best Employers global program measures and recognizes employer excellence worldwide.

Teleperformance has achieved certification from the Aon Hewitt Best Employers global program throughout 10 countries around the world, including the United States.

"Teleperformance USA is honored to be recognized by the prestigious Aon Hewitt Best Employers program," said Jeff Balagna, CEO of the English-speaking and Asia-Pacific region, Teleperformance. "We're especially pleased to receive this certification during this time of exciting expansion in the U.S. market, as we grow to nearly 20,000 employees. We're proud to promote a workplace culture that invests in the satisfaction of our employees, because we know that a team of happy and engaged employees is the driving force behind our success."

The Aon Hewitt Best Employers program compares organizations to identify those that strive to create a competitive advantage through their people and become employers of choice. The program recognizes organizations with employees who speak positively about the company and intend to stay; are valued assets; are aligned to company goals and are rewarded for contributions; and are proud to say they are part of the company for which they work.

"Aon Hewitt Best Employers are organizations that empower results through high employee engagement, a compelling employer brand, effective leadership and a high performance culture. This translates into a committed and productive workforce that delivers stronger and sustainable business results," said Ken Oehler, Global Engagement Practice Leader, Aon Hewitt. "We congratulate Teleperformance USA on being recognized with this distinct honor."

About Teleperformance Group

Teleperformance, the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition and debt collection programs. In 2013, it reported consolidated revenue of EUR2,433 million ($3,236 million, based on EUR1 = $1.33).

The Group operates around 135,000 computerized workstations, with more than 175,000 employees across around 270 contact centers in 62 countries and serving more than 150 markets. It manages programs in 63 languages and dialects on behalf of major international companies operating in a wide variety of industries.

Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: SBF 120, STOXX 600 and France CAC Mid & Small. Symbol: RCF - ISIN: FR0000051807 - Reuters: ROCH.PA - Bloomberg: RCF FP

For further information, please visit the Teleperformance website at

About Aon Hewitt Best Employers global program

The Aon Hewitt Best Employer global program measures and recognizes leading employers worldwide. It is based on more than 15 years of experience in Best Employers Studies across the world, backed with more than 20 years of experience in global employee engagement research. It focuses on the measures that lead to sustainable business results: Engagement, Leadership, Performance Culture, and Employer Brand and uses the most objective measure possible: employee opinion.

About Aon Hewitt

Aon Hewitt empowers organizations and individuals to secure a better future through innovative talent, retirement and health solutions. We advise, design and execute a wide range of solutions that enable clients to cultivate talent to drive organizational and personal performance and growth, navigate retirement risk while providing new levels of financial security, and redefine health solutions for greater choice, affordability and wellness. Aon Hewitt is the global leader in human resource solutions, with over 30,000 professionals in 90 countries serving more than 20,000 clients worldwide. For more information on Aon Hewitt, please visit

About Aon

Aon plc (NYSE: AON) is the leading global provider of risk management, insurance and reinsurance brokerage, and human resources solutions and outsourcing services. Through its more than 66,000 colleagues worldwide, Aon unites to empower results for clients in over 120 countries via innovative and effective risk and people solutions and through industry-leading global resources and technical expertise. Aon has been named repeatedly as the world's best broker, best insurance intermediary, best reinsurance intermediary, best captives manager, and best employee benefits consulting firm by multiple industry sources. Visit for more information on Aon and to learn about Aon's global partnership with Manchester United.

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