SOURCE: TeleTech Holdings, Inc.

February 23, 2009 17:51 ET

TeleTech Announces Increased Authorization for Share Repurchases

$25 Million Added to Current Repurchase Program

ENGLEWOOD, CO--(Marketwire - February 23, 2009) - TeleTech Holdings, Inc. (NASDAQ: TTEC), one of the largest and most geographically diverse global providers of business process outsourcing ("BPO") solutions, today announced that its Board of Directors has approved an increase of $25 million in the funding available for share repurchases.

This authorization brings the total amount available for repurchase to $35.4 million from the $10.4 million that was still available for share repurchases under the previous authorization approved by the Board in July 2008. TeleTech repurchased $89.6 million of its own shares during 2008.

"The Board's approval of this additional funding for repurchases reflects its confidence in our long-term growth prospects given our position as a BPO industry leader," said Kenneth Tuchman, chairman and chief executive officer. "TeleTech's strong balance sheet and robust cash flow from operations allow us to continue our commitment to maximizing shareholder value by repurchasing stock while also continuing to invest in the company's growth."

The stock repurchase authorization does not have an expiration date, and the pace of repurchase activity will depend on factors such as levels of cash generation from operations, current stock price, and other factors.


TeleTech is one of the largest and most geographically diverse global providers of business process outsourcing solutions. We have a 27-year history of designing, implementing, and managing critical business processes for Global 1000 companies to help them improve their customers' experience, expand their strategic capabilities, and increase their operating efficiencies. By delivering a high-quality customer experience through the effective integration of customer-facing front-office processes with internal back-office processes, we enable our clients to better serve, grow, and retain their customer base. We use Six Sigma-based quality methods continually to design, implement, and enhance the business processes we deliver to our clients and we also apply this methodology to our own internal operations. We have developed deep domain expertise and support more than 250 business process outsourcing programs serving approximately 100 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries. Our integrated global solutions are provided by approximately 55,000 employees utilizing 39,900 workstations across 83 delivery centers in 17 countries. For additional information, visit

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