SOURCE: TeleVox Software

September 19, 2006 11:00 ET

TeleVox Software Forms Business Partnership With Epic

MOBILE, AL -- (MARKET WIRE) -- September 19, 2006 -- TeleVox Software, Inc., a leading provider of communication solutions for the healthcare industry, recently announced that it has completed a business partner agreement with Epic Systems Corporation.

As a result of the agreement, clients will benefit from a unique bi-directional integration between their systems and TeleVox's HouseCalls™, the industry's leading automated messaging system. This seamless integration will help streamline the implementation process for clients while improving training, workflow and patient communication.

"We're excited to partner with a company that has earned such a stellar reputation in the healthcare industry," said Neil Armentrout, TeleVox President and CEO. "By working together, we're confident that clients will further improve patient communication processes."

TeleVox currently delivers a variety of outbound communications for over 20 Epic users. Both companies serve healthcare organizations listed among U.S. News and World Report's "Honor Roll Hospitals" for 2006, including Johns Hopkins Hospital, Cleveland Clinic, University of Washington Medical Center and the University of Pittsburgh Medical Center.

Since its inception in 1992, HouseCalls has provided timely, cost-effective automated communications for thousands of organizations across the country. Using professional voice talent and exclusive call processing technology, HouseCalls delivers personalized messages for appointments, pre- and post-visits, wellness initiatives, account balance notifications and more for a fraction of the costs associated with other delivery methods. Messages include patient-specific information such as patient name, date, time, location and special instructions.

TeleVox's data centers can deliver nearly 100,000 messages per hour, meeting the needs of healthcare organizations of all sizes.

About TeleVox -- TeleVox Software, Inc., based in Mobile, AL, is a leading provider of communication solutions for the healthcare industry. With over 14 years of experience, TeleVox offers a full range of products, including outbound messaging and inbound IVR applications. Supported by a state-of-the-art infrastructure, TeleVox solutions resolve time-consuming communication issues associated with appointment reminders, patient notifications, patient inquiry and marketing. TeleVox has a worldwide presence in over 12,000 organizations and delivers millions of messages weekly via telephone and the Internet.

Contact Information

  • Contact:
    Allison White
    TeleVox Software, Inc.
    Email Contact