SOURCE: Telvista


February 17, 2011 11:04 ET

Telvista Successfully Completes PCI-DSS Certification of All Telvista Contact Centers

DALLAS, TX--(Marketwire - February 17, 2011) -  Telvista, Inc. announced that it has been recertified as compliant with the Payment Card Industry Data Security Standard (PCI-DSS) as a Level 1 service provider by Trustwave, the leading provider of on-demand data security and payment card industry compliance management solutions to businesses and organizations throughout the world.

"We are very proud that all of our centers have received certification for the second year in a row," said Telvista President, Salvador Barra. "We have made PCI-DSS part of our business culture at Telvista and I congratulate our entire team for this achievement."

Telvista focuses on delivering value beyond client expectations. PCI compliance provides a clear opportunity to do this by delivering reduced risk, increased confidence, and improved customer loyalty. "Since achieving our first certification in the Mexicali center in 2008, we have made PCI-DSS an enterprise-wide priority," says Chief Operating Officer David Arellano. "Today our clients and their customers are protected by infrastructure, controls, processes and testing to deliver consistent high-level security in every Telvista contact center and remote agent office."

"Telvista is truly a pioneer of PCI," says Jarrett Benavidez, Managing Director of Trustwave Latin America. "Telvista took initiative early on to protect their customers' data and was one of the first companies in the LAC region to achieve PCI compliance. They serve as a model to merchants and service providers throughout LAC."

About Telvista
Telvista provides English and Spanish contact center outsourcing to companies that want more from their customer relationships. Our mission is, "to support our Clients competitive goals and brand recognition through meaningful interactions with their customers by providing quality-driven contact center solutions." With contact centers strategically located throughout the US and Mexico, Telvista's team of over 7,000 provides a competitive advantage to clients ranging in size from startups to the Fortune 50. Telvista delivers customer contact solutions, including sales, customer service, technical support and help desk. For more information about Telvista, please visit

About Trustwave
Trustwave is the leading provider of on-demand and subscription-based information security and payment card industry compliance management solutions to businesses and government entities throughout the world. For organizations faced with today's challenging data security and compliance environment, Trustwave provides a unique approach with comprehensive solutions that include its flagship TrustKeeper® compliance management software and other proprietary security solutions. Trustwave has helped thousands of organizations -- ranging from Fortune 500 businesses and large financial institutions to small and medium-sized retailers -- manage compliance and secure their network infrastructure, data communications and critical information assets. Trustwave is headquartered in Chicago with offices throughout North America, South America, Europe, Africa, Asia and Australia. For more information, visit

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