SOURCE: Snap!VRS; Tenacity Operating, LLC

Snap!VRS; Tenacity Operating, LLC

Snap!VRS; Tenacity Operating, LLC

September 11, 2009 09:28 ET

Tenacity and Snap!VRS Announce Exclusive Partnership to Help Organizations Better Serve Deaf and Hard of Hearing Employees

Integrating Comprehensive and More Accessible Softphones on Existing Workplace Voice Over IP Network Infrastructure With Easy Access to VRS Providers; Cost Effective Solution to Businesses

PEARL RIVER, NY--(Marketwire - September 11, 2009) - Tenacity Operating, LLC, ("Tenacity"), a Lafayette, La.-based leader in the field of accessible telephony, and Snap!VRS of Pearl River, N.Y., a nationally certified Video Relay Service (VRS) provider for people who are deaf and hard of hearing, today announced a partnership that will help companies and organizations offer visual communication and relay services with the only comprehensive and accessible video technology of its kind.

Tenacity's accessaphone™ Total Conversation (aTC™), a video softphone, extends telephony by including real-time text, video, and voice with the same endpoint compatible with the business' current infrastructure, so all major forms of communication are available for the employee, including employees who telecommute. Every employee has the "freedom" to choose the forms of communication that are optimal for him or her. Information technology personnel finally have a more accessible infrastructure and simplicity of deployment throughout the enterprise workplace. This easy to use video softphone is now further enhanced as a VRS-ready solution through the Snap!VRS partnership, making it easy for enterprises to find a one-stop solution for Section 508 compliance. The access ramps of telecommunication in the workplace are now standardized, often elimating the need for additional individual accommodations, due to improved accessibility and usability of the telecommunication system.

Tenacity and Snap!VRS have partnered to ensure that aTC™ is a VRS-ready solution for employees who are deaf and hard of hearing, including direct dial connection to VRS, provisioning of real ten-digit phone numbers, and e911 services.

Susan Chappell, President of Tenacity Operating, LLC, says that this agreement is an important step towards functional equivalence in communication through an easy-to-use phone for people who need to use sign language or real-time text in a call. Ms. Chappell stated, "In working with Snap!VRS, we have created a powerful VRS solution for aTC™ users. Snap!VRS is known industry-wide for their quality interpreters, rapid speed of answer, and high ethical standards. We look forward to working with them on the continuous expansion of the feature functionality of our video telephony solutions."

"This partnership will enable large enterprises -- government agencies, corporations, and educational institutions -- to better meet the needs of existing and prospective employees who are deaf and hard of hearing," said Snap!VRS Executive Chairman, Richard Schatzberg. "With Tenacity's excellent and well-earned reputation in communication infrastructure and Snap!VRS' strong service, the match will provide a single solution for Section 508 compliance and benefit those looking to give all of their employees the best communications solutions they can."

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