SOURCE: TerraCom, Inc.

Bose Public Affairs Group

November 13, 2013 13:08 ET

TerraCom Found "In Full Compliance" With Lifeline Program

Oklahoma Corporation Commission Completes Review of Wireless Phone Provider

OKLAHOMA CITY, OK--(Marketwired - November 13, 2013) - In a decision announced today by the Oklahoma Corporation Commission (OCC), the state's Public Utility Division has determined that TerraCom, Inc. is fully compliant with the federal Lifeline program rules during its comprehensive review of the five largest providers of discount telephone service for Oklahomans who qualify through the federal Lifeline program and the Oklahoma Universal Service Fund (OUSF).

In the settlement order, the Commission wrote of its thorough auditing of TerraCom records, concluding that the company was found "in full compliance with the rules and regulations governing the OUSF Lifeline Fund."

"We're pleased the Commission has completed its review of TerraCom's processes and controls following extensive consultation and collaboration," said TerraCom COO Dale Schmick. "TerraCom has clearly demonstrated that our practices are compliant and we are committed to maintaining these high standards so that we can continue to deliver crucial telephone service to those who need it most here in Oklahoma and around the country."

The OCC confirmed in its review that TerraCom mistakenly over collected OUSF Lifeline funds. TerraCom initially made this discovery itself in 2012 during a review of its internal control systems and reported it to the OCC. The company has agreed to refund $11,132 as a result.

According to the OCC, TerraCom has established stronger internal procedures that ensure accurate reporting while also providing training to employees regarding Lifeline supported services.

"They have made a robust effort to develop business practices that protect the public interest and the Federal Lifeline program funds," said the OCC's Teena May, a public utility regulatory analyst in testimony to the OCC. "It shows a desire to improve the process and maintain their standing as an honorable Lifeline Program provider."


Oklahoma-based telecommunications provider TerraCom, Inc. founded in 2003 administers the Lifeline program with discounted wireless and wireline telephone service for qualified, low-income Americans in 14 states and two U.S. territories.

For more information about TerraCom, visit

For more information about the Lifeline program, visit

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