SOURCE: Appian Corporation

Appian Corporation

October 02, 2009 09:03 ET

Territory Insurance Office Shares BPM Best Practices With Gartner and Forrester Audiences

Appian Customer Highlights Transformational Business Value of Process Improvement

RESTON, VA--(Marketwire - October 2, 2009) - Appian, the global innovator in enterprise and on-demand business process management (BPM) technology, today announced that Tom Higgins, CIO of Appian customer Territory Insurance Office (TIO), will share BPM best practices via presentations next week at both the Gartner BPM Summit in Orlando and the Forrester Business Technology Forum in Chicago. TIO, Australia's only government-owned commercial insurance and financial services provider, has deployed the first phase of a broad BPM program designed to transform its business and allow it to compete more effectively with global insurance providers many times its size.

"Process improvement is vital to TIO in improving operations, while simultaneously reducing costs and eliminating errors," said Higgins. "The first phase of our project went live on-time and on-budget, resulting in the most successful technology deployment in our company's history. Based on that success, we are now expanding our deployment to other areas of the organization."

Higgins will highlight the best practices that TIO employed in achieving its BPM success. His presentation, entitled "From Sand to Pearl," outlines the industry-changing Claims Management solution, called "Pearl," that has been deployed for TIO's Motor Vehicle Accident Claims division.

Gartner BPM Summit

Appian is a Platinum Sponsor of the Gartner event, being held at the Hyatt Regency Grand Cypress in Orlando, October 5-7. Mr. Higgins will give two presentations at the event. On Monday, October 5 at 3:30pm in the Grand Cypress Ballroom A he will present as part of Appian's Service Provider Session. He will also give a stand-alone case study presentation on Wednesday, October 7 at 10:15am in the Grand Cypress Ballroom A.

In addition, Appian CEO Matt Calkins will host a lunch on Tuesday, October 6 starting at 11:45am in the Palm Ballroom. Mr. Calkins will address the topic of "Increasing Business Tempo with BPM."

For more information on the Gartner Business Process Management Summit, go to

Forrester Business Technology Forum

Appian is a Silver Sponsor of Forrester's event, being held October 8-9 at the Marriott Downtown Chicago Magnificent Mile in Chicago, IL. Mr. Higgins will be the featured speaker at a VIP Lunch hosted by Forrester Analyst Connie Moore on October 8 starting at 12:35pm. His presentation will illustrate the luncheon's theme of "Lean BPM in Action."

For more information on the Forrester Business Technology Forum and the VIP lunch, go to

Appian staff will be on hand for product demonstrations and to answer questions in the Exhibit Halls at both events.

About Appian

Appian is the global innovator in enterprise and on-demand business process management (BPM). Appian provides the fastest way to deploy robust processes, collapsing time to value for new process initiatives. Businesses and governments worldwide use Appian to accelerate process improvement and drive business performance. Appian empowers more than 2.5 million users from large Fortune 100 companies, to the mid-market and small businesses worldwide. Appian is headquartered in the Washington, D.C. region, with professional services and partners around the globe. For more information, visit

Contact Information

  • For Information Contact:
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