SOURCE: AppDynamics


March 19, 2015 08:00 ET

Test Factory Gives AppDynamics an A+ for Managing Performance of Cloud Apps

New Relic Dropped for AppDynamics; Test Factory Gains Substantial Performance Improvements, Real-Time Issue Resolution, and Significant Cost Savings

SAN FRANCISCO, CA--(Marketwired - Mar 19, 2015) - The Test Factory, the UK-based online assessment solution provider, today announced it has achieved significant performance improvements across its application infrastructure following deployment of the AppDynamics Application Intelligence Platform. In both its production and staging environments, The Test Factory is able to identify bottlenecks, bugs, and performance issues with AppDynamics that eluded its prior performance monitoring solution, and is able to achieve "unbelievably faster" fixes.

"There are some issues we would spend weeks and weeks trying to solve using all sorts of logs we had," says Paul Fleming, solutions architect at The Test Factory. "AppDynamics gives us a direct picture of where the problem is happening straight away."

The Test Factory runs a number of websites to deliver its customized online assessments to the education and corporate entities, and it relies heavily on Microsoft Azure for its cloud application infrastructure. Debugging and diagnostics in the Azure environment was "very, very tricky" according to Fleming, until AppDynamics was deployed. Setting up AppDynamics for Azure was virtually effortless, with minimal configuration. And with AppDynamics in place, those cloud monitoring problems have largely been eliminated.

The Test Factory has been surprised at the number of issues AppDynamics is able to solve, including issues that had not yet surfaced for users. In one instance, AppDynamics was able to help identify a process that was taking 90 seconds to complete, and reduce response time to less than five seconds. And in other cases, AppDynamics identified errors happening in the background that The Test Factory team was able to fix before they impacted users.

"AppDynamics has provided us with the ability to debug software issues that previously we couldn't," Fleming says. "It's delivered great value in the number of fixes that we've been able to make, and the costs savings that we've made on the back of that, because of the reduced effort put into finding and solving the issue."

David Duke, infrastructure manager for The Test Factory, adds, "The turnaround time on those types of issues is unbelievably faster in comparison to what it would have been before AppDynamics came in."

AppDynamics displaced New Relic as the application performance monitoring solution for The Test Factory. The inability to get actionable diagnostic information to fix bugs in production, and the difficulty in reproducing intermittent issues that made debugging them nearly impossible, were both cited as reasons for changing APM partners. AppDynamics' line-by-line monitoring of code solved these problems.

"The Test Factory is the archetype software-defined business," says Jyoti Bansal, AppDynamics founder and CEO. "Its applications are the very core of its business, and this is the kind of business AppDynamics is designed for. So we're very pleased that we've been able to deliver such positive results for The Test Factory. It's especially important to note that problems were solved before they reached the users -- because in today's world, user experience makes or breaks the success of every business."

Tweet this: #AppDynamics helps The Test Factory achieve significant performance improvements.

The AppDynamics Application Intelligence Platform is a comprehensive software solution enabling companies to maximize business performance. The platform is designed and architected to give business users the certainty that their business is running at its best, to give IT the operational visibility and control it needs, and to give end users the great experiences they've come to expect and demand.

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About AppDynamics
AppDynamics is the application intelligence company that helps today's software-defined businesses proactively monitor, manage, and optimize the most complex software environments -- from desktop to mobile -- all in real time and all in production. With cloud, on-premises, and hybrid deployment flexibility, AppDynamics works and partners with many of the world's most innovative companies. Customers include Citrix, Edmunds, Expedia, Fox News, HBO, John Deere, OpenTable,, Sephora, StubHub, and Union Pacific Railroad. For more information, visit

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About The Test Factory
The Test Factory delivers customised and published online assessment solutions, tailored to a client's exact need and managed by expert teams. Corporate and education clients include Microsoft, Johnson & Johnson, HSBC, Nestle, Oxford & Cambridge University Press, and Google. The Test Factory delivers online tests in over 150 countries and 20 languages each month. Its Online Assessment Platform is rich in functionality and features while flexible by design to build customised solutions with limited time and investment. The Test Factory operates from a number of locations with HQ based in the NE of England with other offices in London (England) and Chicago (USA).

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