SOURCE: Harte-Hanks Direct Marketing

Harte-Hanks Direct Marketing

August 08, 2011 09:30 ET

The Agency Inside Harte-Hanks to Present Email Marketing Webinar Series

August 12 Webinar, the First of Three, to Share Insight Into Recent Email Response Metrics and Dashboards; Additional fall Dates & Topics Slated

YARDLEY, PA--(Marketwire - Aug 8, 2011) - The Agency Inside® Harte-Hanks (NYSE: HHS) (, a multichannel relationship marketing agency, announces a series of three email-focused webinars to offer insights on current-day response metrics, engagement tactics, and strategies for integrating social and mobile channels for further success in email marketing programs.

The webinars, presented by Liz Bross, vice president of digital interaction, The Agency Inside Harte-Hanks, will share real-world experience and key thought-leadership into the ever-changing trends in email marketing. In the initial August 4 webinar titled Email Response Metrics: Key Performance Indicators Across Industries, Bross will discuss benchmarks to help marketers better evaluate email results versus industry competitors, as well as identify key metrics to improve consumer engagement.

The webinar, scheduled for Friday, August 12 at 2:00 p.m. EDT/ 11:00 a.m. PDT, will discuss critical email KPIs and utilize the Harte-Hanks Postfuture Index™ ( for 2009-2010 to explore:

  • Open and click-through rates by industry;
  • Cross-industry unsubscribe rates in 2010 as compared to 2009 and;
  • Reasons for changes in bounce rates.

"Consumers today are almost always connected to email via multiple screens and, therefore, it continues to be a crucial element of multichannel campaigns, impacting both the customer experience and other communication channels," said Jeannine Falcone, managing director, The Agency Inside Harte-Hanks. "Because of this, marketers need to optimize their email efforts by keeping up with industry standards and best practices, and implement thought-out strategies to meet specific business goals."

In the following two Webinars in the series, Bross will discuss:

  • Ten Fundamental Tactics to Engage Email Subscribers on September 27, 2011; and
  • Integrating Social and Mobile Efforts into Email Marketing on December 6, 2011

Register for one or all of these webinars at

Bross will be on-hand at eTail East, an internet retail conference, in Boston, MA from August 8-10. Attendees of this event are encouraged to stop by The Agency Inside booth (#39) to discuss email marketing strategies and initiatives, register for the webinar series and pick up a copy of the Harte-Hanks Postfuture Index.

About Harte-Hanks
Harte-Hanks, Inc.,® is a worldwide, direct and targeted marketing company that provides direct marketing services and shopper advertising opportunities to local, regional, national and international consumer and business-to-business marketers. Visit the Harte-Hanks Website at or call (800) 456-9748.

Postfuture brings you the power of effective messaging tools and a comprehensive hosted messaging platform backed by decades of experience in strategic relationship marketing from The Agency Inside Harte-Hanks -- so you have the power and support you need to develop a strong multichannel marketing strategy, build lasting customer relationships, and grow your business.

This document may contain trademarks that are owned or licensed by Harte-Hanks, Inc. and its subsidiaries, including, without limitation, Harte-Hanks®, The Agency Inside, Postfuture and other names and marks. All other brand names, product names, or trademarks belong to their respective holders.

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