Canada Revenue Agency

Canada Revenue Agency

January 21, 2008 15:00 ET

The Canada Revenue Agency Is Making a Difference for Canadians

OTTAWA, ONTARIO--(Marketwire - Jan. 21, 2008) - Today, the Canada Revenue Agency (CRA) officially launched the latest edition of Making a Difference for Canadians. The publication is a reflection of the CRA's multi-faceted operations and approaches to tax administration, and it tells the story of how the CRA touches the daily lives of all Canadians. It can be found online at

"The CRA issued more than 85 million benefit payments in 2006-2007. That's an astounding number," said Gordon O'Connor, Minister of National Revenue. "The CRA touches the lives of each and every Canadian by administering a vast number of benefit programs on behalf of federal, provincial, and territorial governments. The CRA is indeed making a difference in the daily lives of Canadians."

Protecting the tax base

To sustain the programs and benefits that all Canadians enjoy, the integrity of the Canadian tax system must be protected. The latest edition of Making a Difference for Canadians provides a closer look at the steps taken by the CRA to support and sustain the principle of voluntary compliance that is at the heart of the Canadian tax system. It also looks at the taxpayer behaviour model that serves as the foundation of the CRA's full spectrum of activities, which range from providing innovative and secure outreach and assistance services to conducting review and enforcement actions. For example, in 2006-2007, the CRA:

- Conducted 1,342 investigations of taxpayers suspected of earning income from illegal activities, which resulted in identifying $88 million in additional tax owing;

- Obtained 245 criminal convictions against individuals, corporations, and trusts for tax evasion or fraud (a 97% success rate), resulting in $13.4 million in fines and more than 35 years in jail sentences; and

- Advised the media of all 245 convictions to serve as a deterrent and ensure the transparency of the tax compliance regime.

Delivering for Canadians

Making a Difference for Canadians is full of interesting and sometimes surprising facts and statistics about how the CRA contributes to the quality of life of Canadians. For example, the CRA:

- Issued $16 billion in benefit payments in 2006-2007 to more than 11 million recipients, more than half of all Canadian taxpayers.

- Distributes Teaching Taxes learning materials to more than 5,000 teachers and 84,000 students each year.

- Maintains a list of registered charities ( to help donors make informed decisions before they give to charity.

Making a Difference for Canadians contains details about the CRA's operations and governance model, the simplification of tax administration, the informative resources available to taxpayers and benefit recipients, and the multitude of programs delivered by the CRA on behalf of federal, provincial, territorial, and First Nations governments. There is even a complete list of the programs administered by the CRA.

For more information about the CRA, visit

For more information about the CRA's compliance activities, also see the news release CRA takes action to enforce tax laws (January 8, 2008).

Contact Information

  • Canada Revenue Agency
    Beatrice Fenelon
    Media Relations