November 06, 2013 09:00 ET

The Four Best Business VoIP Telephone Service Providers Announced by

SAN DIEGO, CA--(Marketwired - Nov 6, 2013) - Whether a company is switching their old landline phone system to Voice-over-Internet-Protocol ("VoIP") for the huge monthly savings, the wide array of ultra-professional features, or the superior call-quality, they should get the best provider to suit their specific needs. With the multitude of business VoIP providers on the market these days it can be a difficult choice. To separate the good, the bad, and the ugly, the telecom experts at have researched dozens of business VoIP service providers nationwide. Using prices, features, and customer reviews, they then hand-picked the single best provider from each of four business size categories to announce their list of the "Four Best Business VoIP Providers."

1. Home-Based Business Category: 8x8, Inc.

This business category is typically owner/operator and run out of the garage or another room in the residence (Think Apple circa 1980.) Even though the inbound call-volume may not be as high as some other ventures, each call represents potential capital, and is therefore precious. 8x8, inc. offers a Home Office Phone Service that starts at $19.95/month and includes unlimited calling in the US and Canada.

There's also a "soft phone" app that can be downloaded onto an iPhone, smart-phone, or desktop to make calls from those devices in the absence of a "real" office. The basic service also includes professional office features like on-hold music, three-way calling, caller ID, and advanced call-forwarding. Clients would never guess they're calling a home office unless someone told them.

2. Small-to-Medium Business (SMB) Category: RingCentral

The "SMB" category is for an operation that's just getting off the ground and maybe taking on an employee or two. With a little extra capital to spend it's time to hit the tradeshows, conferences, and "expand the brand." But being on the road can present its own challenges in managing clients and employees. The RingCentral mobile app is easily integrated with most popular CRMs for on-the-road management of the entire operation, for one low monthly price. Working while mobile has never been easier.

The SMB service plan from RingCentral is a cloud-based business phone and fax system that combines reliable phone, fax, and call management service with full-featured high-tech Internet Protocol (IP) phones that come preconfigured and ready to "plug-and-play". A small to medium sized business never had a better partner than RingCentral to help streamline communications and promote collaboration with a hosted VoIP telephone service. This is the perfect plan for a SMB at @24.99/month.

3. Mid-size Business Category:

The "Mid-size" business has made it out of the trenches (and maybe into a sleek new office.) With twenty-plus employees and room for twice that many desks by next year, this size business needs to remain scalable.'s Mid-size Business service plan is designed specifically to monitor and manage from 10-50 lines and extensions via an easy-to-use web portal by any administrator. The ultimate scalability of the system is complemented by over 40 business-boosting features like automated-attendant, unlimited calling in the US and Canada, and US-based customer support.

The monthly cost of just $6.21 per user (with a 2 year agreement) includes a free "rollover line", a VoIP analog phone adaptor, and a 30-day money back guarantee. It also includes 60 minutes of international calls each month to over fifty countries, so when those big overseas accounts start rolling in, the company won't miss a beat.

4. Enterprise-Class Business: Jive Communications

This size company has crushed the competition, or, at least distinguished themselves within their market and exerts considerable influence nationally and internationally. The most important thing to an operation this size is maintaining and tracking its customer base and maintaining maximum efficiency in its workforce. Even though the company is no longer in the red, it may not want the responsibility or expense of having a full time IT staff or monthly maintenance bill for an in-house Private Branch Exchange (PBX).

With Jive Communication's enterprise-class Hosted PBX service, a company can manage the entire workforce communications system without the hassle of owning and managing the on-premise Private Branch Exchange (PBX.) The virtual, cloud-based PBX is maintained off-site while the system itself is managed through an online web-portal by an office administrator. Jive offers unlimited extensions, professional auto-attendant, online faxing, SMS messaging, and unlimited inbound calls to the US for large international companies. They even have a proprietary mobile app to manage a mobile workforce with multiparty video-conferencing.

One thing is certain; the larger the organization, the more they can benefit financially from the cost-efficiency of VoIP. On the other hand, smaller ventures that want big-business features and the versatility to grow at their own pace can also benefit enormously by using business VoIP. The bottom line is whatever size a business is, the best way to become an empire and save tons of money along the way is by switching over to the inexpensive and scalable next generation technology of VoIP.

Contact Information

  • Anthony Templeton
    Senior Editor VoIP/Telecom
    Email Contact
    858-242-0221 ext 10001