SOURCE: The Plaza Hotel

The Plaza Hotel

January 31, 2011 09:00 ET

The Plaza to Feature iPads With Virtual Concierge

Legendary New York City Hotel First in the World to Offer In-Room iPads for All Guests

NEW YORK, NY--(Marketwire - January 31, 2011) - The Plaza, New York City's ultimate luxury destination, will offer iPads in all guest rooms and suites beginning in January 2011. The landmark New York City hotel on Central Park South partnered with Orlando-based Intelity to become the world's first hotel to provide guests services and room controls using iPads and Intelity's ICE (Interactive Customer Experience™) software.

The iPads available at this luxury New York City hotel will feature a multimedia video welcome and provide guests easy access to control their entire hotel experience. At the touch of a screen, guests can order room service, make restaurant reservations, contact the concierge, request wake-up calls, explore destination guides, and even check airline schedules and print boarding passes.

"Today, luxury is being redefined to not only include actual products but how something enhances an experience or fulfills a need," said Shane Krige, general manager of The Plaza. "Guests can now enjoy in-demand, innovative technology and access to our five-star offerings at their convenience -- a true luxury for many."

In addition, The Plaza will also offer ICE Mobile, allowing guests to download the hotel's Virtual Concierge Application onto their iPhone, Blackberry or Android. Ideal for guests on the run, the application allows this New York City hotel's guests to request wake-up calls, pre-ordering room service, make spa appointments and more.

To preview the Plaza iPad features, please click HERE.

About The Plaza
Timeless, captivating and unforgettable, The Plaza has undergone a $450 million, three-year, lobby to roof renovation and restoration. The passion and uncompromising service which made the hotel a legend has returned with a new and contemporary spirit. The Plaza is an extraordinary hotel and a luxury lifestyle destination that offers guests every indulgence featuring The Shops at the Plaza, a world-class retail collection with a Caudalie Vinotherapie® Spa, Warren-Tricomi Salon and the Eloise shop. The Palm Court, Oak Room and Oak Bar provide quintessential New York experiences, and the opulent Plaza Grand Ballroom continues to host the world's most memorable events. New additions also include the elegant Champagne Bar, stylish Rose Club, and newly opened The Plaza Food Hall by Todd English. Designated a New York City Landmark in 1969, it is also the only New York City hotel to be designated as a National Historic Landmark. The Plaza is managed by Fairmont Hotels & Resorts. For reservations and additional information, please call 888-240-7775 or visit

About Intelity
Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Its ICE Control System with guest interface and "ICS" backend management has been recognized in a vote by hoteliers as the best guest interactive service technology available. Intelity designs its software/hardware products with a focus on generating higher revenues, reducing operating costs and increasing guest satisfaction.

For more information about Intelity, please visit


Keyword Cloud

View Website

  • The Plaza Hotel