International Association of Machinists and Aerospace Workers IAMAW

November 08, 2006 15:00 ET

The Survey Says Air Canada has a Severe Employee Morale Problem

Attention: Assignment Editor, Business/Financial Editor, News Editor, Travel/Tourism Editor, Transportation Editor TORONTO, ONTARIO--(CCNMatthews - Nov. 8, 2006) - A survey conducted by the International Association of Machinists and Aerospace Workers, says there is a severe morale problem among its members employed by Air Canada. The survey findings show that IAMAW members do not feel that Air Canada management supports them, communicates truthfully with them, nor treats them with any dignity or respect.

The survey was developed specifically for IAMAW represented Air Canada employees by Martin L. Martens PhD of the John Molson School of Business (JMSB) at Concordia University in Montreal. The survey conducted between July and September 2006 involved more than 1,300 IAMAW members employed by Air Canada. The survey examined a number of measures the executives of the IAMAW Local Lodges considered relevant and important to their members. These measures reflect the attitudes and beliefs of Air Canada IAMAW members who completed the survey. These attitudes and beliefs provide insight into the conditions in which these members work and their opinions about Air Canada and its management.

The overall results suggest that IAMAW members consider themselves to be professionals who are proud of their work and want to do a good job. However the survey also finds that IAMAW members are frustrated and discouraged from working in an environment that appears to have negative employee relations. The findings show low levels of perceived support by and trust in Air Canada Management and local supervisors, low levels of emotional commitment to Air Canada and strong feelings of injustice in the workplace.

The Presidents of six IAMAW Local Lodges representing Air Canada workers contend the survey findings support what the members have been telling management for a long time - workplace morale is in an abysmal state. "Employee Morale researchers have told us that nothing positive can come from a service business that has such a widespread, negative workplace culture."


For further information:
Bill Trbovich - IAMAW Director of Communications
416-386-1789 ext 31/416-735-9765
/For further information: Bill Trbovich
Director of Communicatiions
416-386-1789 ext 31/416-735-9765/ IN: FINANCE, LABOUR, TECHNOLOGY, TRANSPORT, TRAVEL

Contact Information

  • Bill Trbovich, Director of Communications, IAMAW
    Primary Phone: 416-386-1789 ext. 31
    Secondary Phone: 416-735-9765