SOURCE: Thunderhead


May 18, 2010 07:00 ET

Thunderhead Wins IBM Beacon Award for Outstanding Information Management Innovation

IBM Beacon Award Recognizes IBM Business Partners for Outstanding Achievements in Business and Technology Excellence

IRVINE, CA--(Marketwire - May 18, 2010) -  Thunderhead, a global leader in customer communications management solutions, was named winner today of the award for 'Outstanding Information Management Innovation' in the annual IBM Beacon Awards competition. This prestigious honor is awarded each year to a select number of IBM Business Partners and recognizes technical excellence and innovative solutions based on IBM products and services.

The Beacon Awards are an important component in IBM's PartnerWorld program, highlighting the essential role that IBM Business Partners play in driving innovation for clients and making a difference in today's highly competitive marketplace. Teaming with IBM, these Beacon Award winners have set the standard for technical capabilities, vision and ingenuity in solving problems and client satisfaction.

"We are delighted to have won a Beacon award this year," said Glen Manchester, CEO of Thunderhead. "One of Thunderhead's core values is innovation in response to our customers and market demands. This award illustrates the importance of our products to financial services, insurance, healthcare and government organizations looking to build loyalty and profitability by optimizing customer engagement. We look forward to continuing to work in close partnership with IBM in the coming years to deliver high-value, innovative solutions for our joint customers."

The IBM Beacon Awards provide a wide range of industry recognition, increased visibility and promotional opportunities to award winners and finalists. A team of leading industry journalists, analysts and IBM executives selected among hundreds of nominations in nine overall categories encompassing 21 awards covering hardware, software, and service solutions, midmarket, ISV and technical awards, as well as a focus on Smarter Planet. Among the categories were three new additions for 2010: New Intelligence, Smart Work and Smarter Planet.

"Our Beacon Award winners represent the tremendous power of the IBM Business Partner ecosystem in creating unique client value through our combined capabilities, expertise and offerings," said Rich Hume, general manager, IBM Business Partner and Midmarket Organization. "By winning the Outstanding Information Management Innovation category award, Thunderhead has demonstrated its ability to deliver innovation to the market and help clients achieve higher value and better business outcomes."

For more information about the IBM Beacon Awards, including descriptions of the winning entries and details about the finalists, please visit

To learn more about IBM PartnerWorld, a comprehensive program that offers marketing and sales resources, training, certification and technical support to help create new revenue and market opportunities for IBM Business Partners, visit

About Thunderhead
Thunderhead changes the way companies engage with their customers, enabling measurement and learning from every interaction to drive greater loyalty and profitability. Thunderhead's innovative NOW platform empowers organizations to transform business communications into high performance customer experiences. Thunderhead front-ends CRM, marketing and other enterprise applications, providing a seamless cross-media customer experience, and features unparalleled personalization and multi-channel capabilities.

Due to its unique combination of business user control, enterprise-class capabilities and open-standards foundation, Thunderhead has quickly established itself as one of the market leaders and is one of the fastest-growing software companies in the world. The company counts many of the world's leading private and public sector organizations as customers, including Allianz, Bank of America, Prudential, RBS Insurance, UBS and the Australian Department of Immigration and Citizenship. Thunderhead services its global customer base from offices located in North America, Europe and Asia Pacific.

For further information please visit

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