SOURCE: TIBCO Software Inc.
April 12, 2010 08:00 ET
TIBCO and Huawei Sign Global Partnership Agreement to Address Operator Challenges in Telco Markets
Companies to Expand Business Footprint Globally
PALO ALTO, CA--(Marketwire - April 12, 2010) - TIBCO Software Inc. (NASDAQ: TIBX) today announced that it has signed a global partnership agreement with Huawei Technologies Co. Ltd. to integrate its infrastructure software with Huawei's Business Support System (BSS) solution.
The agreement aims to expand the two companies' current thriving customer ecosystems in telecommunications markets globally, and to help improve the reliability and quality of communications for local subscribers. The powerful combination of Huawei's and TIBCO's technologies will create a unified, customer-centric solution that addresses operators' challenges in network convergence and transformation.
The collaboration will bring together Huawei's global reach and TIBCO's long-history and in-depth understanding of rules-driven, process-based order fulfillment. The newly combined technology platform will offer communications service providers with:
- real-time monitoring across all systems;
- a single view of every subscriber;
- multiple-channel customer interaction;
- order capture and fulfillment;
- service request charging and invoicing; and
- seamless integration of front and back office functions for improved customer care and retention.
TIBCO's technology has been deployed in 18 of the top 25 telecom operators globally.
Huawei BSS provides multiple-channel customer interaction & management, order capture & fulfillment, service request charging & invoicing and operation analysis functionalities. The BSS Integration Framework is the solution's skeleton which has pre-integrated a series of sub-solutions, products and components including Convergent Billing Solution (CBS), Customer Relationship Management (CRM), IP Contact Center (IPCC), Business Intelligence (BI), Partner Relationship Management (PRM), Provisioning, Mediation and Authentication, Authorization and Accounting (AAA). It performs convergence of multiple network business support across all voice and data services. The state-of-the-art framework implements smart operation and efficient support.
"This partnership agreement with a leader like Huawei represents a vast opportunity for TIBCO to extend its presence in global markets," said Murat Sonmez, executive vice president, Global Field Operations, TIBCO. "Together we can help ensure telecom operators stay relevant and new services are dynamically delivered to hundreds of millions of subscribers reliably."
ABOUT HUAWEI TECHNOLOGIES
Huawei is a leader in providing next generation telecommunications networks, and now serves 45 of the world's top 50 operators, along with over one billion users worldwide. The company is committed to providing innovative and customized products, services and solutions to create long-term value and growth potential for its customers. For more information, please visit www.huawei.com.
TIBCO Software Inc. (NASDAQ: TIBX) provides enterprise software that helps companies achieve service-oriented architecture (SOA) and business process management (BPM) success. With over 2,500 customers, TIBCO has given leading organizations around the world better awareness and agility -- what TIBCO calls The Power of Now®. To learn more, contact TIBCO at +1 650-846-1000 or on the Web at www.tibco.com.
TIBCO, TIBCO Software, and The Power of Now are trademarks or registered trademarks of TIBCO Software Inc. in the United States and/or other countries.