SAN RAMON, CA--(Marketwired - Jan 7, 2014) - Tiburon, Inc., a portfolio company of The Gores Group and the leading provider of public safety software solutions, today announced that it was awarded Priority Dispatch Corp's™ Platinum level certification for its proven, multi-agency, multi-jurisdictional Computer-Aided Dispatch (CAD) System, Tiburon CAD, TotalCommand Edition.
Priority Dispatch Corp's™ (PDC) Platinum level certification was awarded after the TotalCommand Edition completed the extensive integration process with ProQA® Paramount software. PDC™ utilizes a certification process to assure end-users that their CAD's interface will perform to the highest standards required in the industry. Both editions of Tiburon CAD -- the TotalCommand Edition and the DispatchNow Edition -- have now earned the Platinum certification, the top-level certification that can be awarded after undergoing rigorous testing to ensure a CAD system meets seven critical functions required to be named a certified interface.
ProQA Dispatch Software integrates the power of the International Academies of Emergency Dispatch's protocols with today's critical computer technologies. It helps emergency dispatchers using either Tiburon CAD solution to move smoothly through Case Entry and Key Questioning eliminating the need to re-enter the data as well as provide more accurate information to first responders in the field.
"Tiburon has shown its CAD interfaces not only handle the functionality of ProQA Paramount, but also work seamlessly with our software to provide our mutual clients the ability to perform at the highest standards in the industry," said Brett Williams, Priority Dispatch's® CAD Liaison and Implementation Specialist.
"Tiburon is proud to partner with PDC and mutually shares a longtime commitment to improving emergency response and personnel safety in the field. Together, our complementary products -- Tiburon CAD and ProQA® Paramount, offer clients powerful capabilities and dispatch options to help them save lives and property," said Whit Wright, Tiburon's Vice President of Engineering and Software Development.
Established in 1980, Tiburon, Inc. is the public safety and security industries' leading provider of integrated computer-aided dispatch (CAD), mobile, records management system (RMS) and analytics solutions for Public Safety as a Service (PSaaS). The company also offers fully integrated solutions for field reporting, corrections management, NIEM-compliant data sharing and related implementation services for any size or type of agency or firm. From mission-critical conditions to daily operations, across complex multi-agency and multi-jurisdictional environments, Tiburon's partnership and technology helps clients save lives, optimize resources, and improve property saving and protective services. For more information, visit www.tiburoninc.com or call (800) 428-5534.
About The Gores Group
The Gores Group, LLC is a global investment firm focused on acquiring controlling interests in mature and growing businesses which can benefit from the firm's operating experience and flexible capital base. The firm combines the operational expertise and detailed due diligence capabilities of a strategic buyer with the seasoned M&A team of a traditional financial buyer. The Gores Group, which was founded in 1987 by Alec E. Gores, has become a leading investor having demonstrated over time a reliable track record of creating substantial value in its portfolio companies alongside management. Headquartered in Los Angeles, The Gores Group maintains offices in Boulder, CO, and London, UK. For more information, please visit www.gores.com.
About Priority Dispatch
Priority Dispatch Corp.™ is a unique research company. While others have attempted to provide products and training for emergency calltaking centers, it is the only one that has used a comprehensive systems approach. In use since 1979, the company's Medical Priority Dispatch System™ undergoes frequent and substantial updates as do the Fire and Police Priority Dispatch Systems™, released in the early 2000s. ProQA® dispatch software processes over 65 million calls per year around the world, covering a population of more than 308 million. PDC™ is the only dispatch system provider with an in-house research and development organization and the approval of a recognized body of industry experts, the International Academies of Emergency Dispatch®.