SOURCE: Tiburon, Inc.

Tiburon, Inc.

August 07, 2011 06:00 ET

Tiburon Announces New Public Safety Software Suite -- IQResponse

Solution Offers Unrivaled Data Integration, Situational Awareness and Rapid Deployment at an Affordable Price

PHILADELPHIA, PA--(Marketwire - Aug 7, 2011) - Tiburon announces its newest public safety software offering -- IQResponse -- at the opening of the APCO tradeshow in Philadelphia. IQResponse consists of a suite of components that were designed and built from the ground-up to be fully integrated. The modules include a computer-assisted dispatching product (IQResponse CAD), records modules for law enforcement, fire and EMS departments (IQResponse Law and IQResponse Fire), a mobility product (IQResponse Mobile, including an iPad® option) and a jail management/records product (IQResponse Jail). The IQResponse product suite has attracted the strongest interest from mid-sized agencies for its functionality, affordable price and quick deployment.

IQResponse is the latest component in Tiburon's strategy to provide a product suitable for every size agency. "Many agencies don't have the budgets for the high-end, customized systems, nor do they have the luxury of dedicating staff to multi-year deployments," said Ian Archbell, Tiburon's Chief Marketing Officer. "IQResponse is a fully-featured, configurable, off-the-shelf product that can be completely deployed in six to nine months." Tiburon's other offerings -- TotalCommand, for agencies that want a solution that works exactly the way they do, and DispatchNow, a cloud-based solution for agencies seeking the lowest TCO, complete the company's uniquely comprehensive product range.

One of IQResponse's key features is the data integration that was designed into the product from inception. The smooth and efficient data integration quickly provides a high level of situational awareness for law enforcement officers and firefighters with the added benefit of delivering increased operational efficiencies for the host agencies. "The days of duplicate data entry and siloed databases are now gone," says Archbell. "The moment information is entered into the system that needs to be shared; it's instantly available to every officer, firefighter or dispatcher using the system. This creates a very high level of situational awareness that's been promised, but rarely delivered in our industry."

Along with its affordable price, data integration and fast deployment times, IQResponse also comes with a host of high-end features including a high-availability, distributed architecture, the ability to support multiple agencies and jurisdictions and forward-looking modules such as Tiburon's new iPad® compatible mobility offering. IQResponse also offers comprehensive analytical reporting necessary in today's data-driven policing world along with the NIEM compatible data architecture necessary to support today's data sharing and interoperability requirements.

In parallel with Tiburon's IQResponse product announcement, the company has also announced its first IQResponse client -- the Lubbock, Texas Police Department. "Tiburon is justifiably proud of the latest piece in our comprehensive product offering," said Archbell, "but the real test is market acceptance and as we announce the product we already have an initial customer who is up and running. Even better is the fact that they are only the first of several customers that we will be announcing soon. This product has taken off faster than we ever expected and clearly the market thinks we've hit the mark."

Speaking about his agency's status as Tiburon's first IQResponse client, Lubbock Police Chief Ellis remarked, "Tiburon IQResponse has tremendous potential to improve patrol capabilities, CAD and records management systems. The Lubbock Police Department went live with the new system on June 5th of this year. Tiburon has given full support with their friendly, professional and helpful staff and we are committed to the success of the new software applications." He added, "We are working towards final acceptance and we are confident we will have an end product that enhances the duties of our agency and we look forward to a long and continuing relationship with Tiburon."

About Tiburon

Established in 1980, Tiburon is the industry-leading provider of automated public safety and security solutions to meet the demanding and complex needs of law enforcement, fire and rescue and corrections agencies. Tiburon offers fully integrated solutions including computer aided dispatch, records management, mobile data and communications, field reporting and corrections management solutions. From mission-critical conditions to daily operations, across complex multi-agency and multi-jurisdictional environments, Tiburon's integrated solutions have set the industry standard for capability, scalability and reliability for 30 years. For more information, visit or call (800) 428-5534.

iPad is a registered trademark of Apple, Inc.

Contact Information

    Kirke Curtis
    Tiburon, Inc.
    (925) 621-2568