SOURCE: Tiburon, Inc.

Tiburon, Inc.

October 24, 2010 09:00 ET

Tiburon Inc. Launches DispatchNow Public Safety Solution Delivering SaaS Platform to Colorado County as First Hosted Client

Sophisticated and Affordable Public Safety Software Now Available to Agencies of All Sizes Through Cloud Computing Delivery Model

PLEASANTON, CA--(Marketwire - October 24, 2010) -  IACP Booth #2925 -- Leading provider of integrated public safety solutions Tiburon, Inc. today announced the inaugural implementation of its DispatchNow Computer Aided Dispatch (CAD) and Mobile hosted solutions in Colorado County, TX. DispatchNow delivers full functionality through a secure hosted model that requires reduced on-site maintenance and allows secure access from Public Safety Answering Points (PSAP). The cities of Columbus and Weimar, TX have also signed on to implement DispatchNow Mobile units through the Colorado County program.

DispatchNow offers full functionality with no database servers installed at PSAP facilities, saving significant time in system deployment, eliminating the need to purchase or maintain costly hardware equipment, or hire and train dedicated IT personnel. Tiburon and Colorado County implemented the fully functional system in under three months from contract signature. The DispatchNow cloud computing model provides an elevated level of system availability while maintaining the absolute security and integrity of mission-critical data at a secure off-site location on a fault resilient hardware/software platform with a streamlined and very cost effective backup center capability.

"Implementing DispatchNow in Colorado County represents our first success in providing an advanced public safety solution without the need for extensive on-site implementation and management," said Tiburon Chief Marketing Officer Ian Archbell. "With the scalability of the SaaS model, we now offer world-class public safety solutions to agencies to meet their current needs, and be enabled and prepared for next generation 9-1-1 technologies. In fact, it's often so affordable, agencies may not even need to tap into capital expenditure budgets and can fund the hosted solution entirely out of regular operations."

Tiburon will use Intrado's next generation secure and fully redundant nationwide infrastructure to deliver this fault resilient solution to Colorado County. Intrado, a subsidiary of West Corporation and the leading provider of advanced next generation 911 (NG911) technology solutions, is a strategic partner of Tiburon.

"Like many other agencies across the country, we are balancing stressed budgets with the obligation to modernize outdated public safety technologies that help our dispatchers and front line effectively respond to the needs of our communities," said Colorado County Sheriff R. H. "Curly" Wied. "But beyond affordability, being able to deploy a full-featured DispatchNow system in weeks, rather than months is what mattered most to us in Colorado County."

Tiburon's SaaS solution for Colorado County offers the agency, its personnel and its 20,000 residents the benefit of a feature-rich command and control and incident response platform that will increase the speed and quality of law enforcement, fire and rescue and game management services while significantly enhancing the safety of personnel and the community. Spanning almost 1,000 square miles, Colorado County is divided by an interstate highway traveled by thousands of motorists on a daily basis.

"DispatchNow Mobile arms our officers with more of the critical data they need to safely and efficiently respond to calls in the field," said Weimar Police Department Chief Bill Livingston. "Not only are manual tasks automated now with the technology of the mobile system, but our officers can file required reporting instantly from their squad cars. The automatic vehicle location (AVL) capabilities also greatly improve our officer safety and response effectiveness."

DispatchNow, based on the Positron Data Applications that Tiburon purchased in 2009, harnesses the power of cloud computing to offer Computer Aided Dispatch, Mobile and Web CAD services in a rapid, affordable and easy to manage public safety solution that is NG911-ready.

About Tiburon
Established in 1980, Tiburon is the industry-leading provider of automated public safety and security solutions to meet the demanding and complex needs of law enforcement, fire and rescue and corrections agencies. Tiburon offers fully integrated solutions including computer aided dispatch, records management, mobile data and communications, field reporting and corrections management solutions. From mission-critical conditions to daily operations, across complex multi-agency and multi-jurisdictional environments, Tiburon's integrated solutions have set the industry standard for capability, scalability and reliability for 30 years. For more information, visit or call (800) 428-5534.

About Intrado
In business for more than 30 years, Intrado, a subsidiary of West Corporation, has maintained a focus and passion for saving lives and supporting the needs of public safety. Agencies and telecommunication services providers throughout the world depend on Intrado for emergency communication services and technology. Products and services offered include emergency 9-1-1 voice call delivery, comprehensive data management, advanced call routing, emergency location and integrated call handling technologies. Intrado's dedicated focus on emergency communications technology allows the company to continue pioneering network innovations that save lives and improve emergency response.

Contact Information

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