SOURCE: Tiburon, Inc.

Tiburon, Inc.

April 23, 2013 13:25 ET

Tiburon Reports Strong First Quarter Performance and Positive Outlook Heading Into Second Quarter

Major Client Awards for CAD/RMS System Secure-Cloud Deployments, Upgrades, Migrations and Add-On Technology Sales Are Leading Factors

SAN RAMON, CA--(Marketwired - Apr 23, 2013) - Tiburon, Inc., the public safety and security industries' leading provider of integrated computer-aided dispatch (CAD) and records management system (RMS) solutions for secure cloud or on-premises deployments, today announced strong first quarter performance and a positive outlook leading into the second quarter of 2013. 

During the first quarter, Tiburon reported major client awards for replacement, upgrades/migrations and significant add-on software sales as leading factors to its strong performance. Major client awards include City of Addison, Texas, City of Fife, Washington, St. Clair County, Illinois, Wood County 9-1-1, West Virginia, and a UNIX to Windows® platform migration for the City of Reno, Nevada. 

The City of Addison, Texas, City of Fife, Washington, and St. Clair County, Illinois selected Tiburon to upgrade their current Computer-Aided Dispatch (CAD) and Records Management System (RMS) to the industry's fastest growing multi-agency, multi-jurisdictional, cloud-enabled platform -- Tiburon's CAD and RMS. These agencies are choosing the secure-cloud deployment model because of the security, availability, and cost-saving benefits that are leading many public safety and 9-1-1 agencies worldwide to migrate to the cloud. 

The City of Addison, Texas upgrade includes a secure-cloud deployment of Tiburon CAD, Mobile and RMS systems with 7 CAD licenses, 26 mobile licenses, WebCAD and 75 RMS positions to help the city's police and fire-rescue departments enhance their community protective services and to curb IT costs. 

The Fife, Washington Police Department upgrade includes a 4-position CAD system with 67 Mobiles and 120 RMS users and features interfaces to the State of Washington and APCO Advisor and also includes remote upgrades, services and training. The Fife Police Department's Emergency Communications Center serves as the primary answering point for all emergency services calls in five neighboring cities and supports 10 local agencies including law enforcement agencies, fire departments, rescue squads, and an array of other service agencies.

St. Clair County, Illinois elected to add Tiburon RMS to their current secure-cloud Tiburon CAD configuration with both systems to serve as a single integrated platform in a cloud environment. The Tiburon RMS purchase will reduce IT costs and includes 200 user licenses shared evenly between St. Clair County Sheriff/St Clair County Emergency Telephone System Board (ETSB) and City of Belleville Police Department. St. Clair County successfully went live on their Tiburon CAD system on April 2nd. The solution consists of 15 CAD positions, 10 WebCAD concurrent licenses, 27 Mobiles, State interface and ProQA EMS interface. 

Wood County 9-1-1, West Virginia, selected Tiburon to upgrade their existing CAD system that includes 15-position licenses for Tiburon CAD and licenses for WebCAD and CADMonitor -- all deployed in a traditional on-premises fashion (Tiburon CAD is also available in a secure-cloud deployment model). The contract also features VM Server Hardware, Onsite Cutover Support, Onsite User Training and Interfaces for seamless data sharing and reporting with the State of West Virginia, APCO Advisor and XML Records Management. 

Also in the first quarter, the City of Reno, Police Department selected Tiburon to migrate their Unix-based CAD/2000 system to Windows and Tiburon CAD and their aging Mobile Data Systems (MDS) to the latest version of Windows-based Tiburon Mobile. 

Clients Deploying Live Systems in Q1
In public safety, system go-lives are significant milestones in that many person-hours from the client and Team Tiburon are committed for operational assessment, setup, system configuration, quality testing and user training, all preparing the team and system for its "live" production environment. Many clients have successfully deployed Tiburon public safety software systems and celebrated "going live" in Q1. Among them are:

  • St Clair County, Illinois (as noted above) 
  • The City of Ontario, California went live with MobileCOM v5.3;
  • The City of Longmont, Colorado went live on an upgrade to v7.9 ARS, RMS and Jail Booking
  • Marathon County, Wisconsin went live with Tiburon CAD 2.8

"We are grateful that many agencies trust Tiburon, our team and our reliable public safety software to deliver long-term for them -- this is paramount to Tiburon's continued success. Exceeding our sales targets in two consecutive quarters and being on track for meeting our Q2 goals is a testament to our team's shared commitment to serving our clients," said Cliff Micham, Tiburon's Senior Vice President Worldwide Sales and Marketing. "Tiburon's momentum is on the upswing and we are focused on and committed to delivering reliable, supported solutions to our clients. We're also going to continue to lead the market in giving clients and prospective clients the opportunity to get ahead of the next great platform shift -- the one that's happening now towards cloud computing."

About Tiburon
Established in 1980, Tiburon, Inc. is the public safety and security industries' leading provider of integrated computer aided dispatch (CAD), mobile, records management system (RMS) and analytics solutions for secure cloud and on-premises deployments. The company also offers fully integrated solutions for field reporting, corrections management, NIEM-compliant data sharing and related implementation services for any size or type of agency or firm. From mission-critical conditions to daily operations, across complex multi-agency and multi-jurisdictional environments, Tiburon's partnership and technology helps clients save lives, optimize resources, and improve property saving and protective services. For more information, visit or call (800) 428-5534.

Contact Information

    Kirke Curtis
    Tiburon, Inc.
    (925) 621-2568