SOURCE: Tidal Software

April 21, 2008 09:00 ET

Tidal Software Announces New Product for IT Operations Intelligence

Provides In-Depth Analysis and Actionable Reports for Optimizing Job Scheduling Operations

PALO ALTO, CA--(Marketwire - April 21, 2008) - Tidal Software, a leading provider of application scheduling and performance management software, today announced the availability of Tidal™ Intelligent Reporting for Enterprise Scheduler. This new product provides thorough, reliable insight into the functioning of the enterprise job scheduling environment. The reports and analysis provided by Tidal Intelligent Reporting enable IT operations and business personnel to make the fast, well informed decisions necessary to troubleshoot, trend, and analyze job scheduling operations and business utilization of the IT production environment.

Tidal Intelligent Reporting reduces the complexity and time required for analysis and reporting on enterprise job scheduling by aggregating all the scheduler's metrics into a data warehouse for operational intelligence. The result is a range of performance and utilization analyses that can provide operational insight for both IT and business functions. Intelligent Reporting can combine information from multiple job scheduling environments, providing enterprise-wide tracking of job scheduling performance across multiple sites and offering rapid comparison between development, test, and production environments.

"Reporting is an essential component of Job Scheduling," stated Milind Govekar, Research Vice President, Gartner, Inc. "It helps enterprises proactively identify and improve on the success of job scheduling, particularly in a complex environment with heterogeneous platforms and applications. This inevitably results in enterprises improving efficiencies through better utilization of resources and improved service delivery to the business."

Intelligent Reporting includes a set of standard ready-to-run reports that provide metrics on production day status, job history, user activity, as well as audit reports for change management and compliance initiatives. These ready-to-run reports can be customized or new reports created on the fly to accommodate the differing needs of both IT and business users. Report generation and delivery can be automated so users can regularly have the information needed to aim for the highest quality execution of operations possible.

"Tidal Intelligent Reporting gives IT organizations the operational and business visibility needed to proactively manage their scheduling operations to higher levels of service and efficiency," said Steven P. Mikula, CDC Technical Services Manager at Paychex. "With its historical reporting and easy-to-use interface we can continually monitor and improve the performance and efficiency of our production environment."

"Our scheduling operation is critical to the businesses we support," according to Kevin Kanuik, Assistant Vice President at JP Morgan Chase. "Tidal Intelligent Reporting delivers the up to date information we need on how scheduling is performing. Its automatic report generation will keep IT personnel informed more efficiently, freeing up time to be more proactive with the right information at our fingertips."

Product Features

Rapid Visibility -- Tidal Intelligent Reporting offers over two-dozen ready to run reports for rapid visibility and immediate ROI. Installation and population can be completed within a day, after which the ready-to-run reports are available. Users can look for opportunities to increase individual job performance, improve overall job schedule coordination, and target operational issues. These reports also offer information that can help support and streamline the processes for auditing and compliance, provide insight into business utilization and activity data, and account for system usage to manage charge back.

Access and Efficiency -- Ready-to-run, custom, and ad hoc reports can be scheduled to run and automatically delivered to users. Reports can be accessed and viewed online via a browser, in print via PDF, or downloaded into a Microsoft Excel spreadsheet or Word document.

Security and User Roles -- Users, roles, and the report repository allow for fine grain authorization, segregating specific reports and views according to business units, applications, and management levels. For example summary business analysis and audit results can be limited to senior management while administrative and workload detail reports are delivered IT operations.

Self-service and Customization -- The ad hoc report editor allows users to modify and customize graphical and tabular reports for quick access and analysis of the data without involving a reporting expert. These reports are handy for quickly creating a view into job configurations, highlighting the jobs that are running on a specific agent or assisting in the planning system configuration or data center changes.

"By combining Tidal Intelligent Reporting with the Enterprise Scheduler, customers can automate, analyze, and streamline operational processes more quickly than ever before to gain higher levels of production efficiency and enhanced service levels today and into the future," said Wayne Greene, senior director of product management for Tidal Software.

Tidal Intelligent Reporting for Enterprise Scheduler is in general availability today and supports version 5.3 and higher of Tidal Enterprise Scheduler.

About Tidal Software

Tidal Software is a leading provider of application scheduling and performance management software that radically simplifies IT operations by automating and integrating performance and process management. Tidal's solution puts IT operations management into the business process using new levels of automation, visibility, and control over systems. Tidal makes applications such as SAP®, PeopleSoft®, and Oracle E-business Suite™ more efficient, reliable, and secure to return greater business value. Tidal also gives IT deep visibility into and precise control over new SOA-based composite solutions consisting of packaged applications and custom components in Microsoft .NET and Java. General Mills, HP, ING Direct, Microsoft, and T-Mobile are among the Tidal customers who use Tidal to reduce operational costs by running IT at higher efficiency rates and containing overall data center footprints. Privately held, Tidal is venture-backed by Kleiner Perkins Caufield & Byers, Novus Ventures, Panorama Capital, and VantagePoint Venture Partners. For more information, contact Tidal Software at (650) 475-4600 or visit

Tidal Software Logo, Tidal Enterprise Scheduler, Tidal Horizon, Tidal Intersperse, and Expert-in-a-Box are trademarks of Tidal Software, Inc. All other trademarks are those of their respective owners.

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