SOURCE: TM Forum; BT

TM Forum; BT

TM Forum; BT

March 24, 2010 07:00 ET

TM Forum and BT Unveil Catalyst Project to Address Key Enterprise Concerns on Cloud Computing

LONDON--(Marketwire - March 24, 2010) -  TM Forum and BT today unveiled the Cloud Service Broker (CSB) Catalyst, a new rapid development and demonstration project that will define and create a trusted and governed cloud management platform, to simplify the delivery of complex cloud services to enterprise customers.

The collaboration, which also involves Comptel Corporation, Infonova, OpenNMS Group and Square Hoop, will look at the role of the CSB in addressing enterprise cloud customer concerns in areas such as application performance, security and vendor lock-in. The platform will be demonstrated at Management World 2010, taking place May 18-20 in Nice.

Key Facts

  • In this TM Forum Catalyst, which was developed by BT's Innovate & Design organization, BT Global Services will serve as both an enterprise consumer and retailer of a number of complex cloud services. The project, consisting of a definition and development phase and a final demonstration, will explore the aggregation, delivery and operation of cloud services, and address a variety of trust and governance requirements.
  • The CSB Catalyst will look at a number of the key concerns for cloud adoption as highlighted by TM Forum's Enterprise Cloud Buyers Council (ECBC). The ECBC represents the interests of large enterprise buyers and is the cornerstone of TM Forum's Managing Cloud Services initiative -- an ecosystem of cloud buyers and sellers of which BT is a key member. The goal of the ecosystem is to improve the understanding of the needs of enterprise cloud buyers and remove any potential barriers to the uptake of cloud technology.
  • Comptel will provide an order portal and active service catalog to manage the different components of a service, as well as a service designer to aid the rapid assembly of cloud services. These concepts were initially demonstrated though previous catalyst collaborations, namely the Product and Service Assembly (PSA) initiative and the Service Model Catalyst, with BT.
  • Infonova will provide a billing catalog and billing engine to manage the monetization of cloud services and enable the enterprise customer to be virtual operators of these services.
  • OpenNMS will provide monitoring services as part of service assurance.
  • Square Hoop, through product catalogs, will orchestrate what is presented to the enterprise customer by aggregating product, service and billing information.

Supporting Quotes

  • "As the cloud services market matures, there is the potential for these offerings to develop into complex combinations of services from a range of trusted and less trusted sources," said Gary Bruce, catalyst lead, BT Innovate & Design. "The CSB Catalyst will explore resolutions to the issues that enterprises face when buying these types of combination cloud services, and put in place the governance, security and transparency that will be imperative to their adoption."
  • John Gillam, BT Global Services, said, "The CSB Catalyst provides an excellent opportunity to address the barriers to cloud adoption for enterprise customers. Whilst enterprises wish to leverage value from the cloud, they are apprehensive over losing control, citing areas of concern such as IT governance, application performance, runaway costs, inadequate security and technology lock-in. The CSB Catalyst addresses this by matching cloud services to each enterprise's needs, enforcing the right policies, and then showing how this can be backed up by an ongoing service level agreement. We believe developments of this nature will be of primary importance in future cloud services."
  • "The CSB Catalyst explores some of the core issues that enterprises wishing to take advantage of future, increasingly complex cloud services are likely to face," said Jim Warner, vice president, cloud programs, TM Forum. "These issues are at the heart of the TM Forum's Managing Cloud Services initiative, of which the ECBC and the various cloud Catalysts are a critical part."

Resources

Tags
TM Forum, BT, Comptel, Infonova, OpenNMS Group, Square Hoop, Cloud Service Broker, inter-cloud services, Management World 2010, Catalyst, Forumville

About TM Forum
Enabling the Digital Services Revolution
With more than 700 corporate members in 195 countries, TM Forum is the world's leading industry association focused on enabling best-in-class IT for service providers in the communications, media and cloud service markets. The Forum provides business-critical industry standards and expertise to enable the creation, delivery and monetization of digital services.

TM Forum brings together the world's largest communications, technology and media companies, providing an innovative, industry-leading approach to collaborative R&D, along with wide range of support services including benchmarking, training and certification. The Forum produces the renowned international Management World conference series, as well as thought-leading industry research and publications.

About BT
BT is one of the world's leading providers of communications solutions and services operating in 170 countries. Its principal activities include the provision of networked IT services globally; local, national and international telecommunications services to our customers for use at home, at work and on the move; broadband and internet products and services and converged fixed/mobile products and services. BT consists principally of four lines of business: BT Global Services, Openreach, BT Retail and BT Wholesale.

In the year ended 31 March 2009, BT Group's revenue was £21,390 million.

British Telecommunications plc (BT) is a wholly-owned subsidiary of BT Group plc and encompasses virtually all businesses and assets of the BT Group. BT Group plc is listed on stock exchanges in London and New York.

For more information, visit www.bt.com/aboutbt.

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