SOURCE: TOA Technologies

TOA Technologies

December 08, 2010 14:39 ET

TOA Technologies Named Fastest Growing Company in Northeast Ohio

Leading On-Demand Mobile Workforce Management Solution Provider Honored With 1st Place on Weatherhead 100 List

CLEVELAND, OH--(Marketwire - December 8, 2010) - TOA Technologies, the only Cloud-based provider of predictive mobile workforce management and proactive customer communication software solutions, has been named the fastest growing company in Northeast Ohio, according to the Weatherhead 100 Awards.

"TOA is proud to be a recognized leading global software industry innovator based in Northeast Ohio's 'Silicon Suburb,' and we are honored to be named number one on the Weatherhead 100 list," said Yuval Brisker, President and CEO of TOA Technologies. "We owe our success to TOA's fantastic employees, forward-thinking customers and the ongoing support of the Northeast Ohio business community. Together, we're improving customer service across many industries and freeing people from long waiting time periods for their appointments."

The Weatherhead 100 began in 1987 and has since been a highly regarded list of hard-working companies that show the drive to succeed. The Weatherhead 100 is based on sales growth from the past 5 years, and is awarded solely to companies with headquarters in Northeast Ohio. Since 2004, the Weatherhead 100 is compiled and managed by the Council of Smaller Enterprises (COSE).

"The ability to support the growth of a company like TOA Technologies in Northeast Ohio is a testament to this region's ability to attract the best talent and lead in industries like technology," said Steve Millard, President and Executive Director of COSE.

TOA and other winners were honored at an awards ceremony on Tuesday, December 7.

TOA improves the relationship between companies and their customers by saving time and money for both. TOA's ETAdirect solution combines a unique, real-time view of the field with the fastest scheduling optimization engine on the market today.

TOA's patented, complete SaaS solution makes managing a mobile workforce easy and efficient by providing an end-to-end solution: planning and capacity management, automated optimized routing and scheduling, real-time field management tools and mobility apps, and ground-breaking predictive customer communications. TOA provides unique and unparalleled value that includes:

  • Saving Customers Time: TOA's solution predicts, with a high degree of accuracy, the arrival time for mobile employees. This allows service providers to narrow the "wait window" to only one hour for their customers. TOA's proactive communication system also offers automated, multi-channel appointment updates and confirmations to waiting customers, reducing in-bound calls and not-at-home arrivals.
  • Maximizing Service Provider Efficiency: TOA's statistical engine analyzes historical performance patterns along with each mobile employee's skill set, location and customer commitments. It then accurately predicts the employee drive time, arrival window and job duration for each appointment.

The end result is a more efficient mobile workforce, dramatic operational savings and an enhanced appointment experience that assures higher customer satisfaction.

About TOA Technologies
TOA Technologies is the leading provider of Cloud-based mobile workforce management applications for large and medium-sized enterprises. TOA's patented platform improves customer service while dramatically reducing operational costs and delivering immediate return on investment. As the industry's only complete on-demand solution using predictive, time-based analytics, TOA reduces customer wait times while increasing field workforce efficiency. TOA's system deploys quickly, is highly configurable and is easily integrated with existing CRM solutions. Named Best of Breed and Visionary solution in Gartner's 2010 Magic Quadrant for Field Service Management, TOA Technologies is headquartered in the United States and has offices in Europe and Latin America. For additional information please visit toatech.com.

Contact Information