March 26, 2013 08:00 ET Launches White Paper "How Your Business Benefits From a Hosted PBX Solution"

A Global Business Primer on How to Evaluate and Choose a Hosted PBX System

LOS ANGELES, CA--(Marketwire - March 26, 2013) - has launched a free white paper to inform businesses on how to get started using hosted PBX systems to accommodate offices spread geographically throughout the world. Cloud-based hosted PBX systems have been replacing their traditional PBX counterparts since the mid-2000s. Hosted PBX is often offered as part of a complete call forwarding service solution, but not all services are created equally. With so many call forwarding service providers all offering very similar looking hosted PBX solutions, businesses will want to make certain the vendor they consider offers the most customizable PBX features and maximum customer service value.

A hosted PBX allows your business to have full PBX functionality, while at the same time eliminating the need for costly equipment and an IT infrastructure required to run it. Because a hosted PBX is offered by a telecommunications service provider, economies of scale make it more nimble and feature rich than traditional or IP-PBX systems.

The features of a hosted PBX system include advanced call forwarding, international call routing, scheduled call routing, virtual extensions, integrated voice response (IVR), international ringback tones, fax to email, voicemail to email, as well as call log reporting and 24/7 remote API access. When it comes to customer support, the service should be quick to respond since there is not always someone onsite to troubleshoot when a problem arises. The white paper includes a critical list of questions every call center manager should consider in evaluating a hosted PBX solution provider before signing on the dotted line.

The free white paper is now available for download by visiting


Serving more than 20,000 customers from over 200 countries, is the number one provider of international virtual phone numbers and international call forwarding services in the world. Founded in 2002, is a technology-driven, international telecommunications provider based in Los Angeles, California. leverages "best of breed" technology to empower businesses with state-of-the-art capabilities and services -- which is why clients from our first month of operations are still using the service today, ten years later. 

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Contact Information

    PHONE: (213) 452-1505 X279
    FAX: (213) 452-1505
    LOS ANGELES CA 90045-5475