TOPdesk US

May 09, 2017 11:30 ET

TOPdesk Sponsors and Exhibits at 27th Annual HDI Conference and Expo

TOPdesk continues to support the professional development and education of service management professionals who seek insight from industry experts and peers

ORLANDO, FL--(Marketwired - May 09, 2017) - TOPdesk, one of the world's largest and most widely recognized providers of IT service management solutions, announces that it is a sponsoring exhibitor of the 27th annual HDI Conference and Expo, scheduled from May 9 through 12, 2017, in National Harbor, Maryland. Through its sponsorship of HDI, TOPdesk continues its commitment to development of IT service and support professionals, their education and professional advancement.

At HDI, TOPdesk will promote its new partnership with OneLogin, which was created to provide single sign-on, external directory integration and multi-factor authentication for clients. This partnership formalizes a joint commitment to providing secure experiences for users and administrators. Also joining TOPdesk at HDI, RES software helps TOPdesk resolve service times, reduce cost, improve security and deliver predictable service.

Nancy Van Elsacker Louisnord, president of TOPdesk US, will meet with service management professionals attending HDI to discuss partnership opportunities and meeting their service management technology needs. "HDI is a great opportunity for members of the IT service management community to advance their educations, grow and advance their careers, and explore technology solutions to meet their organization's service desk needs," Van Elsacker Louisnord said. "TOPdesk continues to build partnerships in the service management community, and I am personally passionate about speaking with clients, and learning about how we can enhance their offerings."

The HDI 2017 Conference & Expo is where service management and IT support professionals meet to learn, network and gain inspiration from industry experts, and to attend educational sessions specific to the needs of today's support organizations. There are comprehensive programs and in-depth sessions to enhance organizational operations, covering metrics and measurements, the customer experience, IT service management, desktop support and more.

TOPdesk was recently named a top ITSM vendor by TrustRadius. TOPdesk has helped more than 5,000 organizations improve their service management processes. With more than 20 years of experience, TOPdesk assists organizations in optimizing services by providing a user-friendly application, ITIL-verified consultants and comprehensive support.

Visit TOPdesk at HDI in booth #321. Learn more at or for more about the HDI 2017 Conference & Expo, visit

About HDI

Founded in 1989, HDI is the first membership association and certification body created for the technical service and support industry. Since then, HDI has remained the source for professional development by offering the resources needed to promote organization-wide success through exceptional customer service. It helps professionals in service management better connect with customers, through collaboration and networking, hosting conferences and events, producing renowned publications and research, certifying and training thousands of professionals each year, and connecting solution providers with practitioners.

About TOPdesk
TOPdesk develops, markets, implements and supports software that helps organizations efficiently manage the services they provide. Its mission is to create a user-friendly and affordable service management solution for every type of organization. Whether this concerns IT, facilities management, HR, service desk or service support, TOPdesk helps organizations support their employees, customers, consumers and citizens. Its software is for organizations of all sizes, from small businesses to large multinationals, and is available as a local installation or Software as a Service. Because of the modular structure of the application, a TOPdesk solution can be tailored to every organization's needs.

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