Toronto Hydro-Electric System Limited

Toronto Hydro-Electric System Limited
Toronto Hydro Corporation

Toronto Hydro Corporation

March 04, 2007 13:13 ET

Toronto Hydro-Electric System Limited: Announcement

TORONTO, ONTARIO--(CCNMatthews - March 4, 2007) - Toronto Hydro-Electric System Limited reports that it is making good progress in restoring power to customers affected by the storm last Thursday.

There are now fewer than 2,000 customers without power.

Full deployment of crews continues throughout Sunday and currently 43 crews are on the road making repairs. Additional resources will be kept on hand until all power is restored late Sunday or perhaps early Monday morning.

As it stands, Toronto Hydro has been able to restore all primary feeder outages meaning there are no widespread outages in large quadrants of the city affecting our customers.

The remaining outages are those that are in heavily treed areas, they are single dwellings or single streets meaning that it takes longer to repair. In addition, many of the remaining calls are those with limited access, such as rear-lot distribution. Since bucket trucks cannot access backyards, those repairs must be done manually.

If you are currently experiencing an outage and have not contacted Toronto Hydro within the last 24 hours to report it, please call Toronto Hydro Customer Care at 416-542-8000.

Statistics:

- We have 330 customer calls in queue to be processed.

The call breakdown is as follows:

- 136 wires down.

- 115 no power to cluster of streets.

- 115 single unit customers with no or partial power.

- 36 miscellaneous calls - water heater or broken equipment but power on.

- 43 crews

Contact Information

  • CUSTOMER CALL CENTRE: 416-542-8000