SOURCE: Toshiba America Information Systems Inc., Telecommunication Systems Division

Toshiba America Information Systems Inc., Telecommunication Systems Division

October 22, 2013 11:00 ET

Toshiba Offers Five-Year Value Plus Warranty for IPedge, One of the Longest Manufacturer's Warranties in the Business Telephone Industry

IRVINE, CA--(Marketwired - Oct 22, 2013) - Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba -- today announced that it has extended its Value Plus warranty to its IPedge® family of IP business telephone systems.

One of the longest manufacturer's warranty in the business telephone industry, Toshiba's Value Plus warranty program offers a two-, three- or five-year manufacturer's warranty on Toshiba's IPedge systems plus up to seven-year warranties on Toshiba's IP5000 series telephones. Toshiba also offers up to seven-year warranties on Strata® CIX™ business telephone systems. Warranty service is provided by Toshiba's nationwide network of Authorized Toshiba Dealers.

"Since the inception of Toshiba's Telecommunications Systems Division in 1978, it has been our goal to deliver the industry's most reliable business telephone solutions," said Brian Metherell, vice president and general manager of Toshiba America Information Systems Inc., Telecommunication Systems Division. "Toshiba is able to offer among the industry's longest warranties -- up to five years on IPedge systems and up to seven years on Strata CIX and telephones -- because our products deliver virtually unbeatable reliability and durability."

Authorized Toshiba Dealers and Customers Applaud Toshiba's Value Plus Warranties

"With Toshiba's Value Plus manufacturer's warranties -- among the longest in the industry -- our customers are covered for repair and maintenance of Strata CIX and Toshiba telephones for up to seven years and IPedge systems for up to five years," said David Case, president of smplsolutions (, an Authorized Toshiba Dealer based in Lake Forest, Calif. "Toshiba's warranties help make it easy for companies to choose IPedge and Strata CIX systems."

smplsolutions' customer New Method Wellness (, an addiction and wellness center based in San Juan Capistrano, chose Toshiba's IPedge based on its reputation for affordability and reliability. "Toshiba delivered exactly what we needed: an affordable, reliable business telephone system from a brand we trust," said Bing Crosby, CFO, New Method Wellness. 

See the New Method Wellness success story here:

Suburban Mobility Authority for Regional Transportation (SMART --, Southeast Michigan's only regional bus system, had significant monthly savings in maintenance costs for its older legacy system when it moved to a new IPedge IP business telephone system.

"Toshiba's IPedge system gave us exactly what we wanted: an affordable, IP business telephone solution with a robust contact center that is delivering a tremendous savings," said Mel Evans, IT manager, SMART.

SMART is a customer of Toshiba's longest standing Authorized Toshiba Dealer, CTS Companies (, based in Bloomfield Hills, Mich. Sue McGill and Ric Dorman, sales representatives at CTS Companies, recommended Toshiba's IPedge. "We knew that Toshiba's IPedge would exceed SMART's objectives for affordability and reliability," McGill said.

See the SMART success story here:

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About Toshiba America Information Systems Inc.
Telecommunication Systems Division
Toshiba America Information Systems Inc., Telecommunication Systems Division is one of the three business units of Toshiba America Information Systems Inc. (TAIS) and offers business communication solutions for SMB enterprises and enterprises with multi-site or regional locations. Toshiba's VIPedge cloud-based business telephone solution supports up to 500 users, and the IPedge and Strata CIX systems support from 8 to 1,000 users and offer Voice over IP, voice mail and unified messaging, conferencing and collaboration, unified communications applications, networking, mobility and more. Together with Toshiba's PCs, tablets, copiers, and surveillance video cameras/recorders, Toshiba's Telecommunication Systems Division helps enterprises maximize business efficiency in communications and mobility. Headquartered in Irvine, Calif., TAIS is an independent operating company owned by Toshiba America Inc., a subsidiary of Toshiba Corporation. For more information, visit

About Toshiba
Toshiba Corporation is a world-leading diversified manufacturer, solutions provider and marketer of advanced electronic and electrical products and systems. Toshiba Group brings innovation and imagination to a wide range of businesses: digital products, including LCD TVs, notebook PCs, retail solutions and MFPs; electronic devices, including semiconductors, storage products and materials; industrial and social infrastructure systems, including power generation systems, smart community solutions, medical systems and escalators & elevators; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 590 consolidated companies, with 206,000 employees worldwide and annual sales surpassing 5.8 trillion yen (US$61 billion). Visit Toshiba's web site at

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