SOURCE: Toshiba America Information Systems Inc., Telecommunication Systems Division

Toshiba America Information Systems Inc., Telecommunication Systems Division

Toshiba America Information Systems Inc., Telecommunication Systems Division

March 16, 2011 11:00 ET

Toshiba's Strata Call Manager Receives Internet Telephony® Magazine's 2010 Product of the Year Award

IRVINE, CA--(Marketwire - March 16, 2011) -   Toshiba America Information Systems Inc., Telecommunication Systems Division (Toshiba --, today announced that its Strata® Call Manager has won a 2010 Product of the Year Award from Technology Marketing Corporation's (TMC®) INTERNET TELEPHONY magazine, a leading publication covering IP communications since 1998. The 13th Annual Product of the Year Award winners are featured in the February 2011 issue of INTERNET TELEPHONY magazine.

"I am pleased to announce Toshiba as a Product of the Year Award winner. The editors of INTERNET TELEPHONY have verified that Strata Call Manager displays quality and innovation plus answers real needs in the marketplace," said Rich Tehrani, CEO, TMC. "Congratulations to Toshiba for its commitment to advancing IP communication technologies."

"We are honored to receive this award for our Strata Call Manager," said Brian Metherell, vice president and general manager for Toshiba America Information Systems Inc., Telecommunication Systems Division. "Strata Call Manager gives enterprise and SMB users a highly effective solution that delivers the unified communications capabilities they want in a friendly graphical user interface (GUI)."

About Strata Call Manager

Strata Call Manager features and capabilities include:

  • Fully Featured Desktop Call Control - complete desktop call control using PCs rather than desk telephones;
  • Presence Viewer - displays the status of other users;
  • Instant Messaging/Chat - enables instant communications with any user, broadcasts messages to multiple users, and features simultaneous Chat sessions;
  • Customized Call Handling - gives users the ability to drag-and-drop incoming calls to either voicemail or another extension;
  • Outbound Dialing - allows users to dial out from virtually any contact program, including Microsoft Outlook®, Act!®, and Tigerpaw®; and
  • CRM Integration with Screen Pops - gives users the ability to integrate their call management with their CRM applications of choice and enjoy screen pops and other integration benefits.
  • Easy-to-Use Ribbon Graphical User Interface - the Strata Call Manager Ribbon GUI is based on the Microsoft® Fluent™ User Interface, making it easy to use to manage calls and related UC functions;
  • GUI Flexibility and Button Customizability - flexible buttons in the Strata Call Manager can be programmed as any feature. In addition, other buttons can be added for ACD functionality;

In addition, incorporated into Strata Call Manager are six companion applications that give users the ultimate in integrated call managing, including:

  • Contacts - provides directory features to look-up and dial other extensions with a click of the mouse, access the Presence Viewer and more;
  • History - automatically creates a log of calls dialed, received, and missed;
  • ACD Viewer - enables users to view the status of all contact center groups to which they belong;
  • Chat (Instant Messaging) - includes support for whiteboard and canned messages; 
  • Dialer - enables users to schedule phone calls to be placed later by using Microsoft Outlook; and,
  • Web Browser - provides access to Internet or Intranet locations or direct access to local HTML files.


Strata Call Manager is compatible with the entire Strata CIX™ family of IP business telephone systems, including the Strata CIX40, CIX100, CIX200, CIX670, and CIX1200 systems (Version 5.0 software or higher). It is also compatible with most popular CRM solutions, including Act!, TigerPaw,, and Microsoft Outlook.

INTERNET TELEPHONY has been the IP Communications Authority since 1998™. Beginning with the first issue in February of 1998, INTERNET TELEPHONY magazine has been providing unbiased views of the complicated converged communications space. INTERNET TELEPHONY offers rich content from solutions-focused editorial content to reviews on products and services from TMC Labs. INTERNET TELEPHONY magazine reaches more than 225,000 readers, including pass-along readers. For more information, please visit

About TMC:
Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, NGN and InfoTECH Spotlight magazines. TMC is the producer of ITEXPO, the world's leading B2B communications event., which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: 4GWE; Smart Grid Summit; M2M Evolution; Cloud Communications Summit; Social CRM Expo; SIP Tutorial; VIPeering; Business Video Expo; CVx; Digium|Asterisk World; StartupCamp; MSPAlliance MSPWorld and more! Visit TMC Events for a complete listing and further information.

For more information about TMC, visit

About Toshiba America Information Systems Inc. (TAIS)
Headquartered in Irvine, Calif., TAIS is comprised of four business units: Digital Products Division, Imaging Systems Division, Storage Device Division, and Telecommunication Systems Division. Together, these divisions provide mobile products and solutions, including industry-leading portable computers; televisions, TV/DVD Combination products, Blu-ray Disc and DVD products, and portable devices; imaging products for the security, medical and manufacturing markets; storage products for automotive, computer and consumer electronics applications; and IP business telephone systems with unified communications, collaboration and mobility applications. TAIS provides sales, marketing and services for its wide range of products in the United States and Latin America.

TAIS is an independent operating company owned by Toshiba America, Inc., a subsidiary of Toshiba Corporation. Toshiba is a world leader and innovator in pioneering high technology, a diversified manufacturer and marketer of advanced electronic and electrical products spanning information & communications systems; digital consumer products; electronic devices and components; power systems, including nuclear energy; industrial and social infrastructure systems; and home appliances. Toshiba was founded in 1875, and today operates a global network of more than 740 companies, with 204,000 employees worldwide and annual sales surpassing 6.3 trillion yen (US$68 billion). For more information on Toshiba's leading innovations, visit the company's Web site at

© 2011 Toshiba America Information Systems Inc. All rights reserved. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including, without limitation, product prices, specifications, availability, content of services, and contact information is subject to change without notice.

Contact Information

  • Toshiba PR Contact:
    Teri Sawyer
    Email Contact

    TMC Contact:
    Jan Pierret
    Marketing Manager
    203-852-6800, ext. 228
    Email Contact


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