SOURCE: Nimsoft

October 22, 2008 02:00 ET

Total Administrative Services Corporation Upgrades to Nimsoft

Broad Platform Support and Real Time Monitoring Help Reduce Costs of Administering Employee Benefit Programs

REDWOOD CITY, CA--(Marketwire - October 22, 2008) - Nimsoft Inc., the "Big 4" alternative for IT performance and availability monitoring solutions and the fastest growing systems management vendor, today announced Total Administrative Services Corporation (TASC), a leading provider of tax-advantaged medical and other benefit account management services, has switched to Nimsoft for real-time service monitoring of its mission critical applications and overall IT infrastructure. TASC provides complete third-party administrative services for more than 50,000 businesses across the country and needed a single solution that could monitor both Linux and Windows-based systems and applications. With Nimsoft they adopted a single solution for their monitoring needs which included broad platform support, automated real-time Service Level Agreement (SLA) reporting and compliance reporting.

"TASC offers enterprise-class services and Nimsoft provided the tools to prove we are delivering against our business SLAs. From monitoring a heterogeneous infrastructure to detailed performance trend analysis and compliance reporting, Nimsoft provided the end-to-end visibility and control we needed," commented Itsik Aviad, systems administrator for TASC. "We had been using a combination of open source systems, but they offered limited functionality and needed more resources to manage them than we had. Nimsoft was extremely flexible, better at monitoring LINUX and mixed server environments and offered far more detailed views of our overall infrastructure health."

Nimsoft provides end-to-end performance and availability monitoring of heterogeneous IT infrastructures including virtual environments. Network, server, database and application metrics are collected and analyzed against business service commitments and SLAs. The solution provides a graphical interface for defining SLA parameters for any metric or combination of metrics including compliance period, operating period, excluded periods and target service level with alerting capabilities before a breach.

Nimsoft currently offers more than 100 dedicated probes supporting major operating systems and IT infrastructure from servers, networks and databases to applications and the end-users' experience with those applications. Service levels can be set against availability, application queries and end user response times using synthetic transactions or real-user monitoring (RUM) statistics.

"With Nimsoft, organizations can monitor their IT infrastructure for SLA compliance to ensure they are providing the right level of service to the business. Nimsoft provides visibility into operations and business service levels, measuring them against SLA metrics and automatically generating alerts when performance levels are about to breach existing SLAs," stated Gary Read, president and CEO of Nimsoft. "Nimsoft helps organizations like TASC to cohesively understand and control their environments to deliver business results."

About TASC

Based in Madison, Wisconsin, and marketed nationwide, TASC provides third party benefit administration services including AgriPlan and BizPlan (Section 105 medical reimbursement plans for the self-employed), RetirEez (retirement planning for individuals), LegacyGuard (estate protection services), FlexSystem (Section 125 Plan administration), RetireRite (401(k) administration), COBRAToday (COBRA administration), and DirectPay (health reimbursement arrangement administration). Through its services, TASC provides over 50,000 business owners innovative, tax advantaged employee benefit programs.

About Nimsoft

Nimsoft is the fastest growing provider of next generation performance and availability monitoring solutions for the complete physical and virtualized IT infrastructure. The Nimsoft solutions redefine the standards for ease of use and speed of deployment -- providing outstanding return on investment and unparalleled customer satisfaction. Over 640 customers in 30 countries rely on Nimsoft solutions to monitor their IT based business applications and services. These customers include mid-market and global organizations, such as Barclays Capital and Amway Corporation, Bay Area Rapid Transit, Ladbrokes, MTU Aero Engines, TriNet, TRW Automotive, and hundreds of leading managed service providers such as CDW Berbee, Easynet and Rackspace Managed Hosting. For more information, visit www.nimsoft.com.

Nimsoft and the Nimsoft logo are trademarks or registered trademarks of Nimsoft Inc. All other company and product names may be trademarks or registered trademarks of their respective companies. © 2008 Nimsoft Inc. all rights reserved.

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