SOURCE: Marriott International

Marriott International

October 21, 2013 14:30 ET

TownePlace Suites Chattanooga Near Hamilton Place Pampers Guests Just Because®

Guest Service Program Make Visits Personal and Meaningful With Special Touches

CHATTANOOGA, TN--(Marketwired - Oct 21, 2013) - Sending a thoughtful card in the mail or treating a friend to lunch doesn't always require an occasion; sometimes you do this "just because." To be a recipient of one of these kind gestures feels special, which is why TownePlace Suites by Marriott introduced its just because® program.

In place at all TownePlace Suites by Marriott properties, including this extended-stay Chattanooga hotel, the guest service program is designed to show appreciation, offer comfort and make a personal connection through thoughtful gestures. By picking up on little details during interactions with guests, the staff at the TownePlace Suites by Marriott Chattanooga Near Hamilton Place are able to create memorable moments.

Over the last year, the Chattanooga hotel has created towel animals for a young guest; provided travel mugs and card games for guests visiting a loved one in the hospital; left Get Well and Happy Birthday cards for guests; and provided an "indoors can be fun" kit for a child who couldn't do all that was planned due to unexpected rain.

While the just because® program runs year-round, the brand celebrates just because® week every August. During this time, every hotel spends the week focused on providing guests with these special gestures and is tasked with completing 100 gestures over the course of 7 days.

During this past year's just because® week, the team at this Chattanooga, TN hotel completed more than 500 gestures in the 7 days by giving out water bottles on hot days; having soccer ball-shaped cookies for a guest soccer team's dinner; providing business travelers with relaxation kits (eye mask, tea and a mug); leaving a Congratulations card in the room of a honeymooning couple; offering beach balls and pool toys for kids; wishing guests a "sweet day" by giving them a sweet treat; and providing extended-stay guests with welcome baskets.

With complimentary Wi-Fi throughout the property and a complimentary breakfast each morning, the TownePlace Suites Chattanooga Near Hamilton Place offers guests a stay that's easy, comfortable and convenient. And with the just because® program they get more than just a hotel stay -- they get a memory.

About the TownePlace Suites Chattanooga Near Hamilton Place
Travelers arriving in Chattanooga, Tennessee will find the best of hospitality and convenience at TownePlace Suites Chattanooga Near Hamilton Place. The extended-stay hotel is located just minutes away from the Chattanooga Metropolitan Airport, and is near businesses like Volkswagen, attractions like the Tennessee Aquarium and natural landmarks like Lookout Mountain. Whether guests are staying for a few nights or a few weeks, they will appreciate the hotel's complimentary Wi-Fi in all 87 suites and public spaces, complimentary breakfast, indoor pool and 24-hour fitness and business centers. These Chattanooga hotel studio suites invite guests to unpack and relax with flat-screen HD televisions and luxury bedding. Fully equipped kitchens make long-term and family stays considerably easier, while generously sized home offices in our king suites with well-lit desks and personalized voicemail ensure that guests remain productive at this premier extended-stay hotel.

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