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January 20, 2016 05:30 ET

Traditional UC&C Solutions Headed for the Cloud, Lifting the Global Market, Reports BCC Research

WELLESLEY, MA--(Marketwired - January 20, 2016) - The unified communication and collaboration (UC&C) solutions market should double in value over five years, thanks to new technologies and innovative solutions. BCC Research reveals in its new report that UC&C, traditionally an on-premise deployment, should shift to a cloud-based service through growing widespread adoption by small- and mid-market businesses.

BCC Research considers the UC&C market as an aggregation of components-hardware, software and services that directly bring unified communication to the end-user. Unified communication and collaboration solutions comprise a variety of previously disparate products brought together by the convergence of IP networks and open software platforms. UC&C includes solutions that integrate real-time enterprise communication services such as instant messaging (chat), presence, voice telephony with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax).

The global market for UC&C solutions, which totaled $26.5 billion in 2015, should reach $62 billion in 2015, reflecting a five-year compound annual growth rate of 18.5%. On-premise deployment, the largest segment type, should grow from $18.2 billion in 2015 to $37.8 billion in 2020, with a five-year CAGR of 15.7%. Hybrid deployment, the fastest growing segment type with a five-year CAGR of 28%, totaled $1.8 billion in 2015 and should reach $6.2 billion in 2020.

UC&C has traditionally been an on-premise deployment. This model is expected to see a paradigm shift as cloud-based services, also called unified communication as a service (UCaaS), becomes widely adopted by small- and mid-market businesses. The market for UCaaS should total nearly $18 billion by 2020, up from $6.5 billion in 2015, reflecting a five-year CAGR of 22.5%.

An aspect of the industry is the UC&C solution as a hosted or shared service in the cloud. Private and public cloud-based UC as a service (UCaaS) solutions are expected to fuel the next phase of growth," says BCC Research analyst Nandita Bhotika. "The cost efficiencies and operational flexibility of these shared services are proving a potent model for market players. Although challenges in its adoption are still a concern, UCaaS is expected to give the UC&C market its needed boost."

Unified Communication and Collaboration: Technologies and Global Markets  (IFT125A) examines analyzes the markets by type, technology, and geography. Analyses of global market drivers and trends, with data from 2014, 2015, and projections of five-year CAGRs through 2020 are provided.

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BCC Research publishes market research reports that make organizations worldwide more profitable with intelligence that drives smart business decisions. These reports cover today's major industrial and technology sectors, including emerging markets. For more than 40 years we've helped customers identify new market opportunities with accurate and reliable data and insight, including market sizing, forecasting, industry overviews, and identification of significant trends and key market participants. We partner with analysts who are experts in specific areas of industry and technology, providing unbiased measurements and assessments of global markets. Recently selected as the world's greatest market research company, BCC Research is a unit of Eli Global, LLC. Visit our website at Contact us: (+1) 781-489-7301 (U.S. Eastern Time), or email

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