SOURCE: Persystent Software

Persystent Software

September 01, 2010 08:25 ET

Trouble-Free Computing Progresses With a New Version of Persystent Solo

TAMPA, FL--(Marketwire - September 1, 2010) -  Persystent Software is proud to announce the release of Persystent Solo version 6.1, the world's fastest automated repair solution that automates recovery from application and operating system related PC issues with zero touch.

Persystent Solo repairs application and operating system files that are corrupted, changed, or missing with a single reboot in minutes -- not hours or days. It does not require a network connection to function -- ensuring PC end users always stay productive on site and on the road.

The enhancements to Persystent Solo version 6.1 make it an invaluable tool for help desk managers and managed service providers looking to increase service levels, improve performance, save time and money and reduce support requests. It is estimated that with Persystent Solo MSPs and help desks can reduce support calls by up to 50 percent for non-hardware related issues.

Most organizations rely on IT support, whether it be an internal help desk or managed service provider, to help maintain business continuity by ensuring 24/7 access to core business applications on their PCs. When these PCs are down, business continuity is down and the time and cost associated with PC support can add up quickly. Support calls are estimated to average $25 per call.

"Industry experience indicates most support calls turn out to be registry errors, application errors, viruses, OS issues and incompatible software downloads," says Joe Loughry, CEO, Persystent Software. "Our automated repair technology quickly resolves these common issues without having to have lengthy support calls or make time consuming and costly desk side visits. Persystent Solo successfully tackles the highest cost in desktop ownership by significantly reducing the time and effort it takes to support PCs throughout their life cycle."

The automated repair technology of Persystent Solo can function in 3 ways. It can be managed from a central console as a help desk repair module for incident resolution, used as a zero-touch recovery tool or combined with anti-virus software for simple and rapid remediation.

Persystent Solo version 6.1 key functionality enhancements include:

  • Restores Windows XP, Windows Vista and now Windows 7.
  • Provides the ability to pre-configure and silently install the application so it can be mass deployed with any software deployment tool.
  • Includes advanced filters that allow you to customize your repair points by including or excluding files or folders from the repair process.
  • Offers application password protection for administration level access control.
  • Integrates with 3rd party solutions through our Software Development Kit (SDK) or Command Line Interface (CLI).

For more information on Persystent Solo, please visit our online product page.

About Persystent Software Solutions
 
Founded in 2002, Persystent Software developed the world's fastest automated PC repair solution that recovers application and operating system files with a simple reboot - ensuring PCs are always available and fully functional. At each boot cycle Persystent scans and compares the PC configuration for compliance -- even if the OS cannot engage and even if the PC is off the network. All compliant files that have been changed or deleted are restored and all non-compliant files are removed. Persystent Software has been instrumental to organizations in government, healthcare and education sectors with limited resources to support a high ratio of employees to IT staff and 24/7 business uptime.

For more information on Persystent Software and its solutions, visit: www.persystent.com.

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