SOURCE: Troux

Troux

May 19, 2015 09:00 ET

Troux Tightens Integration With ServiceNow to Help Enterprises Make Informed Decisions

Refreshed API Creates Roadmap for Strategic IT and Business Investments

AUSTIN, TX--(Marketwired - May 19, 2015) - Troux™, the global leader in enterprise intelligence (EI) and enterprise architecture (EA) solutions, today announced a purpose-built integration with IT service management tools from ServiceNow, a leader in enterprise cloud solutions.

Troux's platform collects data about a business' current IT services and technology estate, analyzes and combines it with data from other parts of the enterprise to provide CIOs, CFOs and other strategic business leaders with actionable insights on IT health, risk and where and how to invest in IT.

"Integrations between Troux and other IT solutions or systems of record let businesses collect and look at information in a whole new way. With this fresh perspective, enterprises are able to make key decisions on how best to digitize their business through IT transformation," said Will Scott, CMO and SVP of product management of Troux. "The connection into ServiceNow's solution helps us take a significant step toward meeting our customers' goal of ensuring their enterprise architecture teams are always looking at the big picture."

Troux takes ServiceNow's IT visibility and adds broader business context. Without the ability to pull from such data-rich sources and put it in context, value for strategic business leaders is left on the table. This value comes in helping decision makers understand where their company is over-invested, under-invested or at risk due to IT assets reaching end-of-life, becoming redundant or no longer serving an important role for the business.

"In order to make informed decisions, data has to be accurate and up to date," wrote Forrester Research Analysts Gordon Barnett and Margo Visitacion in The Forrester Wave™: Strategic Planning For The BT Agenda, Q1 2015 (subscription required for access). "Vendors that supply automated real-time or scheduled delivery of contextual, structured, or unstructured data from external applications using robust integration platforms or RESTful APIs enable organizations to stay on top of strategy planning and execution."

Aside from ServiceNow, Troux also provides integrations for other commercially popular applications such as configuration management databases (CMDBs), project and portfolio management (PPM) and IT financial management systems, all of which contribute insights that lead to better business decisions.

About Troux
Troux's mission is to change the way businesses make decisions. Troux solutions deliver the enterprise intelligence business leaders need to see the big picture and understand exactly where they should be investing in their business. Enterprise intelligence provides a new level of transparency to show where the business is over-invested, under-invested or at-risk. As a result, businesses make informed decisions that bolster growth, reduce cost and increase competitive agility. With the largest and fastest growing base of successful customers, Troux delivers results across all key verticals for some of the world's best known brands including: AstraZeneca, Bayer Healthcare, Boeing, Caterpillar, Cisco, Dell, Disney, Fidelity, JetBlue, HSBC, Lloyds, Telefonica, U.S. Department of Energy, Wells Fargo, Walmart, VMware, Vodafone and Volkswagen Group of America.

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