TrueShip Aims to Set Record Straight on Lenient Returns in New White Paper

SCOTTSDALE, AZ--(Marketwired - February 02, 2016) - TrueShip (http://www.trueship.com) -- the leading provider of ecommerce shipping software (ReadyShipper) and automated returns management solutions (ReadyReturns) -- has released a guide to help retailers understand why offering a lenient return policy can help them actually attract more immediate and long term sales.

A number of recent studies have been conducted that have found that ecommerce returns are no longer the setback that they once were for online retailers. As more retailers begin to embrace this ideology, others are wondering how returns can benefit their bottom line and contribute to a sales uplift that's immediate and lasting.

A related comScore survey found that 58% of consumers want to be offered hassle-free, no-questions-asked online returns from the retailers they do business with. The same study concluded that when this leniency is offered, consumers are 42% likely to complete a sale at the time of making a return online. A number of related studies have also found similar findings, with some showing that sales uplift can increase by as much as 25% or more in just six months when hassle-free ecommerce returns are offered.

In TrueShip's newest white paper, it breaks down the most recent studies, statistics, surveys and findings so retailers can make an educated decision about their return policy. It also provides helpful infographics to ease fact checking, and to aid retailers in revamping their return policy to one that's more attractive to consumers.

"Retailers can no longer ignore the value of lenient online returns," explained Michael Lazar, Director of Online Marketing at TrueShip. "With studies finding that hassle-free returns improve your bottom line and increase customer loyalty and retention, assuring that your return policy is in order sooner rather than later is essential."

Read the white paper here: www.trueship.com/blog/2016/01/22/a-lenient-return-policy-increases-consumer-purchases.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/online-retail-returns.

There is no credit card required to utilize the free trial of this software. ReadyReturns is compatible with both Mac and PC.

After the trial usage period has concluded, users can continue their subscription for just $25 per month with simple month-to-month billing and no contracts.

Visit TrueShip online to learn more at: http://www.trueship.com. Or call toll-free at: (877) 818-7447.

About TrueShip

#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.

About ReadyReturns

#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting: http://www.trueship.com/online-retail-returns.

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