SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

September 09, 2015 21:19 ET

TrueShip Explains Why U.S. Should Be Copying China With Ecommerce Returns Policies in New Guide

SCOTTSDALE, AZ--(Marketwired - September 09, 2015) - TrueShip ( -- the leading provider of automated returns management solutions (ReadyReturns) -- has just released a new guide that explains how a new law for ecommerce product returns in China recently passed mandating that all e-retailers offer a seven-day, no-questions-asked grace period for product returns.

While many U.S. stores have gotten onboard the hassle-free returns wagon, much to the delight of their existing as well as prospective customers, there are millions that have yet to do so.

Recent statistics and studies on returns have found that as much as 30% of products ordered online can be returned during the holidays. What’s more, these same studies have found that over 60% of consumers read the return policy before making a buying decision, with 80% concerned about the ease of making a return after purchase.

In China, laws that were passed in 2014 mandate that all retailers offer a minimum seven-day, hassle-free returns period. What’s even more interesting is that many online stores have had no difficulty meeting compliance because they’ve offered such a return policy all along.

TrueShip’s newest guide explores this mantra in a comparison-contrast that lauds the question: Why isn’t the U.S. copying China on its return policy?

"In a world where China is consistently copying the U.S., when it comes to the ecommerce product returns policy, there’s a page we should be borrowing from them," explained Michael Lazar, Director of Online Marketing at TrueShip.

Read the guide at:

A wide assortment of related guides and white papers can also be found at:

About TrueShip

#ShipSmarter - TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.

Start a 14-day trial of ReadyShipper shipping software by visiting:

About ReadyReturns

#ReturnsHappen - ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

Start a 30-day trial of ReadyReturns by visiting:

Contact Information

  • Press Contact
    Michael Lazar
    Director of Online Marketing
    Tel: (877) 818-7447