SCOTTSDALE, AZ--(Marketwired - July 08, 2015) - TrueShip (http://www.TrueShip.com) has just released a brand new white paper that breaks down the current ecommerce returns statistics to help retailers better manage returns and improve customer satisfaction while protecting their bottom line.
Online returns happen a lot more than most retailers suspect, with major news outlets like ABC and WSJ reporting that nearly one-third of all products ordered online are ultimately returned by consumers.
A common myth about returns is that retailers stand to lose money if they offer complimentary return shipping and a convenient returns policy. But the truth is that a majority of consumers are actually loyalists to stores that offer just these policies, and tend to spend more on average at such vendors, and more frequently, too.
Understanding how the current ecommerce returns statistics affect an online store is an important step to take with getting the right returns policy in place. When done properly, a returns policy can actually improve loyalty and retention while facilitating stronger sales and healthier conversions.
In TrueShip’s newest white paper, the most current ecommerce returns statistics are described in detail to help retailers make key changes to their returns policy and system today, so they can reap the reward of stronger conversions, and improved customer loyalty and retention.
“Getting the right returns policy in place first requires that you first understand the statistics that influence returns,” explained Michael Lazar, Director of Online Marketing at TrueShip. “Our newest white paper leaves nothing in the dark, and is intended to aid retailers in making subtle changes that can have a lasting, positive impact on their bottom line.”
You can read TrueShip’s newest guide by visiting: http://www.trueship.com/articles/ecommerce-returns-statistics-key-facts-you-need-to-know.
About TrueShip
#ShipSmarter -- TrueShip is the original architect of multi-carrier ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save e-retailers time and money.
Start a 14-day trial of ReadyShipper shipping software by visiting: http://www.TrueShip.com/products/ReadyShipper.
About ReadyReturns
#ReturnsHappen -- ReadyReturns is a customer-facing, plug-and-play, self-service online product returns software solution. It integrates into virtually any website without any programming. ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.
Start a 30-day trial of ReadyReturns by visiting: http://www.TrueShip.com/products/ReadyReturns.
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Contact Information:
Press Contact
Michael Lazar
Director of Online Marketing
Tel: (877) 818-7447
Email: support@trueship.com