SOURCE: TrueShip

TrueShip Multi-Carrier Shipping Software

December 01, 2014 20:02 ET

TrueShip Releases New & Improved ReadyReturns 5 to Help E-Retailers Better Manage Post Holiday & Cyber Monday Product Returns Online

SCOTTSDALE, AZ--(Marketwired - December 01, 2014) - TrueShip has released the new and improved ReadyReturns 5 (http://www.trueship.com/products/readyreturns) to help e-retailers better manage their post holidays ecommerce product returns.

Convenient online product returns significantly benefit both the consumer and the online retailer. Recent studies show that two out of three of online shoppers review the return policy before making an online purchase. Related and ongoing studies show that 81% of customers want a hassle-free way to make online product returns.

ReadyReturns adds product return convenience into virtually any website to improve new sales conversions and enhance customer service.

Managing Surge of Post-Holiday Returns

ReadyReturns is a customer-facing returns management solution that's designed to help e-retailers better prepare for the influx in online product returns that directly follow the holidays.

Expert forecasts and reports have predicted that holiday sales will exceed $600 billion in 2014, with about one-third of all products ordered online being returned. The average ecommerce store sees about 3.75% of its products returned. Nationally, it's estimated that annual online product returns exceed $105 billion; about 40% of these product returns come from holiday purchases.

How ReadyReturns Works

The concept behind ReadyReturns is simple: the consumer revisits the website where they made their initial purchase to process a return. They are then able to immediately generate a return shipping label and packing list in just a few easy steps.

ReadyReturns does this by cleanly integrating into the pages of virtually any online store, without programming, so that the e-retailer never loses control of the customer experience.

Updates for ReadyReturns 5

A number of updates have been made to the new ReadyReturns 5 to enhance the software and improve the user experience.

New Rules-Based System for Returns Management

ReadyReturns 5 uses a new rules-based system that's designed to customize any e-retailer's product return policy. Rules can be established to determine what constitutes a free return, if any. When the consumer is charged for a return shipment, they still enjoy the convenience of using an online system.

Stripe Payment Integration

Stripe payment integration has been added. Now ReadyReturns can securely process any associated fees for the return shipping cost before a return shipping label is created.

New User Interface

The redesigned user interface in ReadyReturns 5 is more user-friendly. Functionality has also been improved on the backend, with more added options for customizing the design.

More Ways to Connect

A pre-built Shopify and Volusion integration is now available for ReadyReturns. Any online merchant using either of these shopping cart systems can add a robust online product returns system in minutes.

"ReadyReturns has been recharged and now includes a new host of features -- including a new user interface, Stripe integration, and direct Shopify and Volusion integration -- to deliver a powerful, customer-facing online product returns software solution," said George Samaniego, Vice President of Sales at TrueShip.

ReadyReturns 5 is now available for a complementary 30-day trial.

Learn more about ReadyReturns 5 by visiting: http://www.trueship.com/products/readyreturns.

Contact TrueShip directly at: (877) 818-7447.

About TrueShip

TrueShip is the original architect of multi-carrier (FedEx, UPS and USPS) ecommerce shipping software. ReadyShipper shipping software integrates into the most widely used shopping carts and online marketplaces. It is an easy-to-use order fulfillment solution designed to save shopkeepers time and money.

About ReadyReturns

ReadyReturns is a customer-facing, self-service online product returns software solution. It integrates into virtually website without any programming.

ReadyReturns lets customers make returns from a website by filling out a simple form and printing the return shipping label. E-retailers set the rules of the returns, including things like return shipping and restocking fees.

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