SOURCE: Technology Services Industry Association (TSIA)

Technology Services Industry Association

SOURCE: TSIA STAR Awards

TSIA Star Awards

October 21, 2015 18:30 ET

TSIA Names 2015 STAR Awards Winners

Leading Organizations Honored for Services Excellence at TSW 2015 Service Transformations Conference

LAS VEGAS, NV--(Marketwired - October 21, 2015) - The Technology Services Industry Association (TSIA), the leading association for today's technology services organizations, announced the winners of the 2015 STAR Awards today at the Technology Services World (TSW) 2015 Service Transformations conference being held in Las Vegas.

The winners were chosen in categories that span the TSIA service disciplines of customer success & support, education services, field services, managed services, professional services, and service revenue generation. Now in its 25th year, the STAR Awards have become one of the highest honors in the technology services industry, allowing companies to be publicly acknowledged by their peers as being among the best in the business.

The 2015 STAR Awards Winners, by category, are:

  • Best Practices in Knowledge Management -- Cisco Systems, Inc.
  • Best Practices in Service Offer Development -- Dell
  • Best Practices in the Delivery of Customer Success & Support, Enterprise Level -- Avaya
  • Best Practices in the Delivery of Customer Success & Support, SMB Level -- SeaChange, International
  • Best Practices in the Delivery of Field Service -- EMC
  • Innovation in Enabling Customer Outcomes/Education Services -- Dell
  • Innovation in Enabling Customer Outcomes/Customer Success & Support, Enterprise Level -- Informatica
  • Innovation in Enabling Customer Outcomes/Customer Success & Support, SMB Level -- Rapid7
  • Innovation in Leveraging Technology for Service Excellence -- Dell
  • Innovation in Leveraging Analytics for Service Excellence -- EMC

"These pioneering organizations have demonstrated superior initiative and innovation within key areas of technology services," said Thomas Lah, TSIA executive director. "Commitment, leadership, and a drive for services success are business imperatives for these world-class organizations, and we are proud to acknowledge their advancement of technology services delivery."

Companies seeking the STAR Award undergo a rigorous evaluation process, with the winners selected by TSIA's service discipline advisory board members. Since its inception in 1990, the STAR Awards have become one of the highest honors in the technology services industry, acknowledging the contribution of companies of all sizes to the continual improvement of technology services delivery industry-wide. More information on the awards can be found at www.tsia.com/services-excellence/star-awards.html.

About TSIA
The Technology Services Industry Association (TSIA) is the world's leading organization dedicated to advancing the business of technology services. Technology services organizations large and small look to TSIA for world-class business frameworks, best practices based on real-world results, detailed performance benchmarking, exceptional peer networking opportunities, and high-profile certification and awards programs. TSIA corporate members represent the world's top technology companies as well as scores of innovative small and mid-size businesses in four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology. TSIA's editorial blog, Inside Technology Services, is widely recognized by technology service professionals for providing thought leadership and insights into industry trends and best practices. Visit us at www.tsia.com, follow us on Twitter @TSIACommunity, or connect with us on LinkedIn and Google+.

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