SOURCE: Decisiv, Inc.

Decisiv, Inc.

February 15, 2015 15:00 ET

TTN Fleet Solutions Partners With Decisiv

Breakdown Solutions Provider Integrates With Decisiv Service Relationship Management Platform to Enhance Roadside Service Event Management

GLEN ALLEN, VA and NASHVILLE, TN--(Marketwired - February 15, 2015) - Decisiv, Inc., the leading provider of Service Relationship Management (SRM) solutions for commercial assets, today announced here at the Technology & Maintenance Council Annual Meeting & Transportation Technology Exhibition an integration with TTN Fleet Solutions. The partnership will enable Decisiv fleet customers to schedule and manage roadside service events through the TTN breakdown and towing solution. Decisiv and TTN will be showcasing their new integration at TMC in Booth #2234.

"For our joint customers and TTN users that wish to adopt Decisiv SRM technology, this integration enhances the existing communications capability of both platforms," said Jeff St. Pierre, President of TTN Fleet Solutions. "Our high value road repair and towing services complements and extends Decisiv's existing service provider and fleet relationships."

TTN Fleet Solutions, through its 24/7 call center in Grapevine, Texas staffed by trucking, towing, maintenance, and customer service professionals, manages and coordinates service calls for towing, breakdown, and recovery and emergency needs of small and large motor carriers. The company's network includes 85,000 providers across the U.S. and Canada. Customers also benefit from the consolidated buying power of TTN Fleet Solutions, ensuring priority service at the best rates.

The API (Application Programming Interface) between Decisiv and TTN will allow the platforms to interact and share data seamlessly. The integration is also bi-directional, so a work order created by either Decisiv or TTN updates cases on both platforms.

"We are excited to expand our Decisiv Network Alliance through our relationship with TTN Fleet Solutions," said Dick Hyatt, CEO of Decisiv. "With the addition of major tow and roadside assistance providers across the U.S. and Canada, our fleet customers have the broadest connected ecosystem in North America to track, manage and measure their breakdown and maintenance service events in real-time."

About TTN Fleet Solutions
TTN Fleet Solutions is a U.S. based, full service medium to heavy duty road breakdown and towing solution providing time critical, cost effective single call solutions for on-road emergencies through the development of a national network of solutions minded service providers dedicated to excellence. With customized solutions designed to support existing call centers with pricing and productivity issues to its fully outsourced road maintenance solution that promotes its clients branding, TTN Fleet Solutions allows its clients to focus their attention on moving freight knowing that their maintenance issues are being handled quickly, professionally, and for the best price.

About Decisiv, Inc.
Founded in 2001 and based in Glen Allen, Virginia, Decisiv is the world's leading provider of Service Relationship Management (SRM) solutions for commercial assets in trucking and transportation, coach, construction, power generation, and other on- and off-highway, heavy-duty equipment markets. Decisiv's cloud-based software, mobile applications and services enable enterprises, government entities, leasing and rental companies and service providers to more effectively manage, monitor and report on service and repair event interactions independent of asset type, service provider or device. In the North American transportation market, 900 fleets with 365,000 assets and more than 2,200 service providers and thousands of roadside service and tow providers are using the Decisiv SRM platform to perform more than 250,000 inspections and manage over 1.2 million service events per year. For additional information, visit